Job Information
Public Safety Solutions MO, LLC Sales Operations Manager in Springfield, Missouri
FULL JOB DESCRIPTION AND APPLICATION LOCATED AT https://www.pss-mo.com/careers
General Summary of Job Purpose This position oversees the daily operation of the sales processing and inventory, including but not limited to order processing, order tracking, inventory control, data entry, shipping and receiving. Essential Duties, Responsibilities and Job Functions Process Sales Orders from PSS staff, and order / submit Purchase Orders to Vendors. Track orders from Vendors. Invoicing of customers. Shipping and receiving of products against open purchase orders and sales orders. Work with sales staff and vendors on discrepancies in sales process. Be punctual when arriving to work and returning from breaks or lunch Work safely on all projects on or off site Support the team atmosphere Be able to work to meet customer need and deadlines Successfully motivate others Provide excellent Customer Service from order intake to exit Ensure a positive customer experience. Investigate customer complaints and ensure resolution or referral to higher level Maintain a steady and safe work pace. Demonstrate responsibility for Company assets on or off work site Demonstrate the ability to travel responsibly for company business. Any other duties set forth by the Managers/Owners. Other Job Functions / Working Conditions Working conditions at Public Safety Solutions include normal office conditions. Standing for extended periods of time on concrete or unlevel flooring Lifting objects to waist height and overhead. Position may be seated for up to 8-10 hours and standing and walking for up to 8-10 hours. Support workplace cleanliness in all areas Dress appropriately for position and situation. Maintain personal hygiene at all times. Support the overall mission of the Company Ensure Company policies and procedures are being followed