Job Information
Missouri State University Posting Details in Springfield, Missouri
Posting Details
Position Information
Position Title Success Coach, West Plains
Work Location West Plains Campus
Department West Plains Advising and Academic Support
HR Home Department 040301 WP STUDENT ADVISEMNT & ACAD SUP CTR
Pay Grade 42
Proposed Salary $19.25 hourly, grant-funded
Position only available to current, regular, full-time Missouri State University employees? No, Position is available to all applicants.
Appointment Type Full Time Regular
Exempt/Non-Exempt Non-Exempt
General Function
The Success Coach – West Plains reports to the Coordinator Academic Advisement – West Plains and is a key player in supporting the success and persistence of students. The Success Coach manages a caseload of students and works proactively with these students and academic advisors to promote academic planning connected to long-term career goals. The Success Coach monitors academic progress and student success and prioritizes students accordingly in determining levels and methods of outreach to employ. The Success Coach ensures students are best positioned for success and provides proactive outreach to students on college policies, procedures, and program requirements. Utilizing highly responsive, holistic Success Coaching, the Success Coach focuses on individual student needs and barriers to success inside and outside the classroom – including learning strategies, time management and organization, self-regulation, and self-efficacy.
Description of Primary Duties
Position is grant funded through 9/30/2025 and contingent upon continued funding.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Engages and supports First Generation students through proactive referral to appropriate resources, intrusive interventions, timely reminders, and other targeted individual and group communications using texting, phone calls, voice mail, and social media.
Works with students, in collaboration with faculty and staff, to promote the planning of intentional academic pathways.
Ensures students are aware of college procedures and policies, including registration, faculty advising, and academic standing, through proactive outreach.
Evaluates individual student progress and work collaboratively with other college student support and student alert processes.
Coordinates with faculty and staff to provide training programs tied to academic success and persistence, skill development, and exploration of career pathways.
Fosters student retention and student degree completion by maintaining a caseload of students and monitoring progress of students with check-ins, scheduled meetings or proactive outreach and communication, responding to students’ questions, concerns and needs.
Conducts success coaching through individual or group sessions that help students assess their own performance and develop academic success plans.
Assists students in developing self-efficacy by identifying and overcoming obstacles that may be impeding academic success; works with students to learn strong time management and organization skills; motivates students to practice self-regulation and take ownership of their academic success.
Leads students in identifying, developing, and implementing learning strategies and study skills specific to course materials.
Serves as a liaison between students and academic personnel and support resources and collaborates with others to monitor and accelerate the academic progress of the students referred.
May assist transfer students with comprehensive information that will promote completion or undecided students in accessing resources to help with career planning and decision-making.
Contributes to a work environment that encourages knowledge of, respect for, and development of skills to engage with those of other cultures or backgrounds.
Remains competent and current through self-directed professional reading, developing professional contacts with colleagues, attending professional development courses, and attending training and/or courses required by the supervisor.
Contributes to the overall success of Academic Affairs by performing all other duties and responsibilities as assigned.
Minimum Acceptable Qualifications
Education: A bachelor’s degree is required; a master’s degree is preferred.
Experience: At least two years of experience with teaching, mentoring, advising, career counseling, and/or providing student services is required. A higher education setting is preferred.
Skills: Ability to work interactively with first-year students using best practices for advising, Success Coaching, first year seminars, academic support, and/or career development is required. Highly collaborative, with proven ability to work collegially with students, faculty, and staff is required. Demonstrated commitment to diversity and inclusion is required. Excellent interpersonal and communication skills, written and verbal, in individual and group settings, including ability to deal tactfully with and motivate student integrity and encourage good organizational skills is required. Student-centered commitment to the goals of education is required. Ability to work independently and handle multiple tasks is required. Demonstrated knowledge of, respect for, and skills to engage with those of other cultures or backgrounds is required.
Additional Qualifications
Link to Job Description https://www.missouristate.edu/Human/JobDescriptions/1286-success-coach-west-plains.htm
Open Date 07/24/2024
Close Date (If Close Date is blank then the posting is considered open until filled)
Special Instructions to Applicants
First date of consideration is August 7, 2024. Applications will be accepted until the position is filled.
Official transcripts will be required at the time of hire.
Position is grant funded through 9/30/2025 and contingent upon continued funding.
EO/AA and Diversity Statement
Non Discrimination Statement
Missouri State University is a community of people with respect for diversity. The University emphasizes the dignity and equality common to all persons and adheres to a strict nondiscrimination policy regarding the treatment of individual faculty, staff, and students. In accord with federal law and applicable Missouri statutes, the University does not discriminate on the basis of race, color, national origin (including ancestry, or any other subcategory of national origin recognized by applicable law), religion, sex (including marital status, family status, pregnancy, sexual orientation, gender identity, gender expression, or any other subcategory of sex recognized by applicable law), age, disability, veteran status, genetic information, or any other basis protected by applicable law in employment or in any program or activity offered or sponsored by the University. Sex discrimination encompasses sexual harassment, which includes sexual violence, and is strictly prohibited by Title IX of the Education Amendments of 1972.
This policy shall not be interpreted in a manner as to violate the legal rights of religious organizations or military organizations associated with the Armed Forces of the United States of America.
The University maintains a grievance procedure incorporating due process available to any person who believes he or she has been discriminated against. Missouri State University is an Equal Opportunity/Affirmative Action/Minority/Female/Veterans/Disability/Sexual Orientation/Gender Identity employer. Inquiries concerning the complaint/grievance procedure related to sex discrimination, including sexual harassment and sexual assault, should be addressed to the Title IX Coordinator, Carrington Hall 205, 901 S. National Ave., Springfield, Missouri 65897, TitleIX@missouristate.edu, 417-836-8506, or to the Office for Civil Rights. All other inquiries concerning the grievance procedure, Affirmative Action Plan, or compliance with federal and state laws and guidelines should be addressed to the Equal Opportunity Officer, Office for Institutional Equity and Compliance, Park Central Office Building, Suite 111, Springfield, Missouri 65897, equity@missouristate.edu, 417-836-4252, or to the Office for Civil Rights. (Res. Board Policies No. 70-11; Bd. Min. 10-28-11.)
Background Check Statement
Employment will require a criminal background check at University expense.
Posting Detail
Posting Number 20240193FTS
Quicklink for Posting https://jobs.missouristate.edu/postings/76263
Supplemental Questions
Required fields are indicated with an asterisk (*).
- Please specify the recruitment source where you located this posting. If you selected Employee Referral above, please list the name of the current MSU employee who referred you.
- Are you a current full-time regular Missouri State University employee?
Yes, I am a current full-time faculty/staff University employee.
No, I am not currently employed by the University.
No, I am a current per course faculty member.
No, I am a current part-time staff University employee.
No, I am a current University graduate assistant or teaching assistant.
No, I am a current student University employee.
- How did you hear about this vacancy?
Indeed
Linkedin
Missouri State University Website
Google
Employee Referral
HigherEdJobs.com
Personal Contacts / Networking
Print Publications
Diversity website posting
Job Board (CareerBuilder.com, Monster, etc.)
Other
Applicant Documents
Required Documents
Resume
Cover Letter
Unofficial Transcripts - 1
Optional Documents
Letter of Recommendation-1 (Non-confidential)
Letter of Recommendation-2 (Non-confidential)
Letter of Recommendation-3 (Non-confidential)
Other Documents -1
Unofficial Transcripts -2
Unofficial Transcripts -3