Student Veterans of America Jobs

Welcome to SVA’s jobs portal, your one-stop shop for finding the most up to date source of employment opportunities. We have partnered with the National Labor Exchange to provide you this information. You may be looking for part-time employment to supplement your income while you are in school. You might be looking for an internship to add experience to your resume. And you may be completing your training ready to start a new career. This site has all of those types of jobs.

Here are a few things you should know:
  • This site is mobile friendly. You do not need a log-in or password to access information.
  • Jobs on this site are original and unduplicated and come from three sources: the Federal government, state workforce agency job banks, and corporate career websites. All jobs are vetted to ensure there are no scams, training schemes, or phishing.
  • The site is refreshed daily to remove out-of-date content.
  • The newest jobs are listed first, so use the search features to match your interests. You can look for jobs in a specific geographical location, by title or keyword, or you can use the military crosswalk. You may want to do something different from your military career, but you undoubtedly have skills from that occupation that match to a civilian job.
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Illinois Department of Innovation & Technology Configuration Toolset Specialist I (INFORMATION SERV SPECIALIST I Option A) (UMP) in Springfield, Illinois

This job was posted by https://illinoisjoblink.illinois.gov : For more information, please see: https://illinoisjoblink.illinois.gov/jobs/11850944

35% Under immediate supervision, serves as a Configuration Toolset Specialist I for the Department of Innovation & Technology (DoIT):

  • Assists in providing professional application support of a limited scope in the configuration, customization, and administration of the ServiceNow Configuration Management Database (CMDB)
  • Implements configuration changes to ServiceNow base forms and lists.
  • Provides input for defining and managing the structure of the configuration management system.
  • Assists with maintaining records and configuration items (CI) in the Configuration Management Database (CMDB) and assists with developing and scheduling reports to the Reporting Console
  • Assists with the administration of the Configuration Management Database (CMDB) process within the organization.
  • Works closely with other process leads to ensure asset specific information may be gathered and disseminated using efficient and consistently followed processes.
  • Assists in performing ServiceNow Discovery and Service Mapping processes.
  • Troubleshoots and provides corrective action for configuration errors.
  • Utilizes Information Technology Infrastructure Library (ITIL) processes including Asset Management Service Catalog, Incident, Problem and Change Management; and HyperText Markup Language (HTML), Cascading Style Sheets (CSS) and JavaScript in the performance of duties.
  • Utilizes Microsoft Suite including Outlook, Word, Excel, PowerPoint, Teams, Visio, and Project in the performance of duties.

25%Performs limited assignments and assists IT staff to configure the Service Mapping tool and load data/dependencies identified by Service Mapping into the CMDB:

  • Assists IT staff in the integration/field mapping and reconciliation of data from ServiceNow discovery, Service Mapping, System Center Configuration Manager (SCCM), SolarWinds, and ad hoc loads in the configuration management module.
  • Deploys core functionality in an out-of-the-box ServiceNow CMDB system.
  • Assists with implementing ServiceNow CMDB technology and architectural concepts.
  • Assists in developing a CI naming schema and gains client acceptance.
  • Gains knowledge to make recommendations to data standardization/normalization processes based on client data and requirements to ensure data is effectively imported and maintained in a CMDB.

20%Assists in establishing and documenting service data models and with implementation (i.e., workflow development) and performance metric development and tracking of progress:

  • Assists with audits of CMDB data to ensure data is accurate.
  • Assists IT staff with maintaining CMDB data which is not discoverable by automated tools.

10%Assists in providing interpretation/guidance of asset management, configuration management, and change management processes to IT staff:

  • Performs change reconciliations for data in the CMDB and assists with tasks related to implementing the ServiceNow application in the IT environment.
  • Works with key stakeholders in documenting procedures for the discovery, configuration and change management functions.
  • Assists in developing, modifying, and configuring reports, dashboards, and outputs associated with the change, configuration, discovery, and mapping functions.

5%Keeps abreast of innovation and advancements on the ServiceNow Platform and the IT field:

  • Continues education by attending meetings, training sessions, seminars, and conferences to increase familiarity with and remain current on products, vendors, techniques, and procedures.
  • Attends demonstratio ns and exhibitions related to assigned operations.

5%Performs other duties as required or assigned, which are reasonably within the scope of the duties enumerated above.

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