Student Veterans of America Jobs

Welcome to SVA’s jobs portal, your one-stop shop for finding the most up to date source of employment opportunities. We have partnered with the National Labor Exchange to provide you this information. You may be looking for part-time employment to supplement your income while you are in school. You might be looking for an internship to add experience to your resume. And you may be completing your training ready to start a new career. This site has all of those types of jobs.

Here are a few things you should know:
  • This site is mobile friendly. You do not need a log-in or password to access information.
  • Jobs on this site are original and unduplicated and come from three sources: the Federal government, state workforce agency job banks, and corporate career websites. All jobs are vetted to ensure there are no scams, training schemes, or phishing.
  • The site is refreshed daily to remove out-of-date content.
  • The newest jobs are listed first, so use the search features to match your interests. You can look for jobs in a specific geographical location, by title or keyword, or you can use the military crosswalk. You may want to do something different from your military career, but you undoubtedly have skills from that occupation that match to a civilian job.

Job Information

Illinois Department of Innovation & Technology Computer Support Technician (INFORMATION SERV SPECIALIST I Option C) (UMP) in Springfield, Illinois

This job was posted by https://illinoisjoblink.illinois.gov : For more information, please see: https://illinoisjoblink.illinois.gov/jobs/11850948

30%Under immediate supervision, serves as a Customer Support Technician in the End User Computing section for the Department of Innovation & Technology (DoIT):

  • Assists in providing professional support and assistance to end users of Microsoft Office and other applications, software and automated equipment.
  • Assists experienced systems analysts in software distribution at user provided facilities using automated Deployment tools such as Microsoft Windows/Microsoft Installer scripts (MSI), System Center Configuration Manager (SCCM), or Lite-Touch procedures and programs.
  • Assists in connecting personal computer systems to the network using network communication concepts and principles, including knowledge of client network configuration, routing protocols, Virtual Private Network (VPN) and Internet and computer programming and/or scripting.
  • Assists with the testing, implementation, documentation, and maintenance of personal computer systems.
  • Assists end-users on-site and remotely with problem diagnosis and repair on a statewide basis.
  • Elicits sufficient information to enable higher level professionals to resolve the more complex problems, while developing skills to provide higher level of technical support services.
  • Updates designated service management systems and documentation.

25%Participates with senior analysts in the configuration, testing, installation, documentation and maintenance of desktop/laptop systems and related peripheral systems including network communication, client network configurations, routing protocols, Virtual Private Network, Internet, and computer programming and/or scripting:

  • Assists in ensuring configurations comply with agency security considerations, performance requirements, and established standards.

25% Performs the process of duplicating new operating system installations, including Microsoft Windows and Mac, for efficient on-site installations of large quantities of desktop/laptops statewide:

  • Conducts on-site desktop/laptop installations and provides direct user contact support.
  • Updates designated service management systems and documentation.

10%Assists higher level staff in conducting training sessions for end users and staff:

  • Compiles and organizes workshop materials.
  • Acquires and maintains all training materials in compliance with all requirements.
  • Provides telephone support to users.
  • Submits documentation to supervisor on issues and/or problems.
  • Presents technical information to others with clarity and precision.
  • As assigned, assists in providing on-site and off-site training to end-users.

5% Keeps abreast of new developments in the Information Technology (IT) field:

  • Continues education by attending meetings, training sessions, seminars, and conferences to increase familiarity with and remain current on IT products, vendors, techniques and procedures.
  • Attends demonstrations and exhibitions related to assigned operations.

5%Performs other duties as required or assigned which are reasonably within the scope of duties enumerated above.

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