Student Veterans of America Jobs

Welcome to SVA’s jobs portal, your one-stop shop for finding the most up to date source of employment opportunities. We have partnered with the National Labor Exchange to provide you this information. You may be looking for part-time employment to supplement your income while you are in school. You might be looking for an internship to add experience to your resume. And you may be completing your training ready to start a new career. This site has all of those types of jobs.

Here are a few things you should know:
  • This site is mobile friendly. You do not need a log-in or password to access information.
  • Jobs on this site are original and unduplicated and come from three sources: the Federal government, state workforce agency job banks, and corporate career websites. All jobs are vetted to ensure there are no scams, training schemes, or phishing.
  • The site is refreshed daily to remove out-of-date content.
  • The newest jobs are listed first, so use the search features to match your interests. You can look for jobs in a specific geographical location, by title or keyword, or you can use the military crosswalk. You may want to do something different from your military career, but you undoubtedly have skills from that occupation that match to a civilian job.
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Illinois Department of Innovation & Technology Computer Support Analyst (INFORMATION SYSTEMS ANALYST I, Opt. C) in Springfield, Illinois

This job was posted by https://illinoisjoblink.illinois.gov : For more information, please see: https://illinoisjoblink.illinois.gov/jobs/11851058

25%Under general direction, serves as a Computer Support Analyst for the Department of Innovation & Technology (DoIT):

  • Performs difficult and specialized professional work in client services functions for the End User Computing (EUC) section serving assigned agencies.
  • Resolves complex hardware problems.
  • Reports maintenance problems to appropriate areas.
  • Performs diagnosis and resolves system related problems including interfaces to active directory, network integrations, and software applications/products using the ability to adapt complex processing to different system/program requirements.
  • Confers with vendors for advanced software and hardware problems.
  • Serves as liaison between agency customers, vendors, DoIT management, and technicians for problem resolutions.

20%Performs professional advisory functions to support assigned agencies:

  • Provides technical support for computer-based hardware and software
  • Configures, implements, and tests PC based hardware and software for stand-alone personal computers and in Local Area Networks using automated software deployment tools such as System Center Configurations Manager (SCCM) or Microsoft Windows/Microsoft installer scripts (MSI), Lite-Touch, and computer programming and/or scripting.
  • Schedules, coordinates, configures, installs, and supports end user hardware (personal computers, monitors, printers, etc.), supports Microsoft and Mac operating systems, Microsoft Office client software products, and various software and supported applications on personal computers.
  • Reviews and evaluates customer requests and develops solutions to satisfy customer needs and to ensure requests meet standards and procedures and recommends hardware and software products for applications.
  • Performs installation of computers, monitors, and other equipment.

20% Serves as project coordinator for standard projects including hardware/software installations and deployments:

  • Determines and coordinates project components such as project scheduling and assignments.
  • Assigns and reviews the work of project analyst staff.
  • Provides expertise, guidance, and direction to staff.
  • Monitors project/team work to ensure quality assurance and control measures are applied.

15% Meets with users to determine user needs and objectives:

  • Develops recommendations to accommodate users requests and ensures compatibility with existing hardware and software standards.
  • Researches Americans with Disabilities (ADA) compliant hardware and software requests.
  • Tests, installs, and implements software and operating system upgrades.
  • Develops and updates documentation concerning the administration of customer desktop computer environments.

5%Monitors trouble tickets to ensure acceptable service levels for providing break/fix services to agencies within listed time frames are being met:

  • Escalates time sensitive trouble calls to senior staff and/or appropriate vendor for faster resolution time.

5%Provides group or individual assistance and/or training to customers on installed hardware and software and other functional areas including, but not limited to, network and server hardware, software, and peripherals.

5% Keeps abreast of new developments in the Information Technology (IT) field as it relates to the administration and support of the customer desktop computer in an enterprise setting:

  • Continues education by attending meetings, training sessions, seminars, and conferences to increase familiarity with and remain current on IT products, vendors, techniques and proced ures.
  • Attends demonstrations and exhibitions related to assigned operations.

5%Performs other duties as required or assigned which are reasonably within the scope of duties enumerated above.

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