Student Veterans of America Jobs

Welcome to SVA’s jobs portal, your one-stop shop for finding the most up to date source of employment opportunities. We have partnered with the National Labor Exchange to provide you this information. You may be looking for part-time employment to supplement your income while you are in school. You might be looking for an internship to add experience to your resume. And you may be completing your training ready to start a new career. This site has all of those types of jobs.

Here are a few things you should know:
  • This site is mobile friendly. You do not need a log-in or password to access information.
  • Jobs on this site are original and unduplicated and come from three sources: the Federal government, state workforce agency job banks, and corporate career websites. All jobs are vetted to ensure there are no scams, training schemes, or phishing.
  • The site is refreshed daily to remove out-of-date content.
  • The newest jobs are listed first, so use the search features to match your interests. You can look for jobs in a specific geographical location, by title or keyword, or you can use the military crosswalk. You may want to do something different from your military career, but you undoubtedly have skills from that occupation that match to a civilian job.
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Job Information

Superior AirGround Ambulance Services, Inc. Call Taker (Customer Service Rep) - 5871 in Southfield, Michigan

Overview

This is an entry level position responsible for answering and entering into the system all phone, electronic, or faxed requests for emergent and non-emergent transportation by ambulance and NEV. In addition to providing service to hospitals, nursing facilities, and private individuals, this position is responsible for answering 911 calls for the areas serviced by Superior Air-Ground Ambulance Service. Emergency Medical Call Takers provide pleasant and professional service at all times, and perform tasks accurately and efficiently to provide exemplary customer service.

Responsibilities

Answer, screen, and direct calls for entire company Distinguish the need for emergency transportation Pre-arrange transport for facilities while determining the level of care needed for the patients Arrange specialty and critical care transportation Provide information and assistance for customer service inquires as needed Communicate with multiple departments and EMS personal Provide supportive information to customers to assist them in arranging appropriate transport Develop effective solutions for customer service issues Direct calls to Flight desk as appropriate Other duties as assigned

Qualifications

Pleasant, professional phone manner Overnight shift (includes weekends) Detail oriented Typing skills of 30 wpm or better Ability to excel in high-stress environment Adapt to frequently changing policies Ability to learn policies and procedures for facilities and recognizing when to apply them. Medical background a plus EMD certification will be required within 1 year of employment

Superior Air-Ground Ambulance Service, Inc. is committed to attracting and retaining the best talent. We are an Affirmative Action/Equal Opportunity Employer. Qualified applicants of all backgrounds are encouraged to apply. M/F/V/D

Equal Opportunity Employer - minorities/females/veterans/individuals with disabilities/sexual orientation/gender identity Please see job description for required skills.

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