Student Veterans of America Jobs

Welcome to SVA’s jobs portal, your one-stop shop for finding the most up to date source of employment opportunities. We have partnered with the National Labor Exchange to provide you this information. You may be looking for part-time employment to supplement your income while you are in school. You might be looking for an internship to add experience to your resume. And you may be completing your training ready to start a new career. This site has all of those types of jobs.

Here are a few things you should know:
  • This site is mobile friendly. You do not need a log-in or password to access information.
  • Jobs on this site are original and unduplicated and come from three sources: the Federal government, state workforce agency job banks, and corporate career websites. All jobs are vetted to ensure there are no scams, training schemes, or phishing.
  • The site is refreshed daily to remove out-of-date content.
  • The newest jobs are listed first, so use the search features to match your interests. You can look for jobs in a specific geographical location, by title or keyword, or you can use the military crosswalk. You may want to do something different from your military career, but you undoubtedly have skills from that occupation that match to a civilian job.

Job Information

Synnex Corporation Senior Customer Program Manager R28636 in Southaven, Mississippi

This is a job for a Senior Customer Program Manager position with the company located in the Southaven, MS area.

Job Summary:

The Sr. Customer Program Manager (CPM) is responsible for the execution of client programs and opportunities post award. Working closely with sales and the global project management office (GPMO), the Sr. Customer Program Manager leads the knowledge transfer of the program requirements, financial model and goals as negotiated in the contract(s), master service agreement(s) and statement of works. In alignment with the customer, the Sr. Customer Program Manager defines the processes and, implements the program framework utilizing project/program planning tools, financial and workload forecasting methods and, internal coordination with other departments and the execution of the program. This role is responsible for communicating the program status and raising issues/challenges to management and supporting departments. The Sr. Customer Program Manager manages the customer expectations and is the escalation point for the customer. Ongoing responsibilities include identifying continuous improvement opportunities post implementation and serving the business in various capacities: leader; change agent; strategic consultant; program manager; subject matter expert and customer advocate. The Sr. Customer Program Manager owns the overall relationship with the assigned customers, customer satisfaction, program(s) profitability, adherence to contract requirements and service levels. The Sr. Customer Program Manager owns the overall customer relationship for one or more of Shyft's largest customers and/or business global account and all associated programs and has overall ownership for the customer profitability.

Responsibilities: Primary day to day interaction and contact with the customer who has responsibility for implementation and ongoing management of the customer program (25%). Understands and executes to all contracts, master services agreement(s) and statements of work (35%). Responsible for tracking and meeting customer program profitability goals (30%). Monitoring and reporting adherence to contracted SLA's (10%). Manage two additional team members.

Qualifications: 10+ years relevant experience with comprehensive understanding of customer agreements and program requirements. Identifies root causes and leads issue resolution with minimal supervision. Manages program documentation, reporting, and service level tracking. Collaborates with clients and internal teams for continuous improvement. Oversees financial management and compliance with governance and regulatory requirements. Manages scope changes and ensures adherence to change control processes. Excellent communication skills for presentations and facilitating group interactions. Strong problem-solving ability and decision-making skills. Demonstrates leadership, adaptability, and organizational skills, Willingness to travel and interact effectively across diverse identities.

Equal Opportunity Employer -- minorities/females/veterans/individuals with disabilities/sexual orientation/gender identity.

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