Student Veterans of America Jobs

Welcome to SVA’s jobs portal, your one-stop shop for finding the most up to date source of employment opportunities. We have partnered with the National Labor Exchange to provide you this information. You may be looking for part-time employment to supplement your income while you are in school. You might be looking for an internship to add experience to your resume. And you may be completing your training ready to start a new career. This site has all of those types of jobs.

Here are a few things you should know:
  • This site is mobile friendly. You do not need a log-in or password to access information.
  • Jobs on this site are original and unduplicated and come from three sources: the Federal government, state workforce agency job banks, and corporate career websites. All jobs are vetted to ensure there are no scams, training schemes, or phishing.
  • The site is refreshed daily to remove out-of-date content.
  • The newest jobs are listed first, so use the search features to match your interests. You can look for jobs in a specific geographical location, by title or keyword, or you can use the military crosswalk. You may want to do something different from your military career, but you undoubtedly have skills from that occupation that match to a civilian job.
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Job Information

Generac Power Systems Technical Representative in South Burlington, Vermont

Technical Representative

Company Generac Power Systems

Name Technical Representative

Req # 64566

Employment Type Full Time

Shift 1st

The Technical Representative is an inbound contact center representative responsible for supporting customers with parts orders.

Competitive pay starting at $17/hr minimum with potential for wage increase based on performance and job progression.

90%

  • Answer incoming customer calls. Actively listen and ask questions to understand customer needs, proactively make parts and sales suggestions based on the discovery of customer needs.

  • Adhere to objectives established for call quality.

  • Adhere to the standards set for attendance and schedule adherence.

  • Conform to all call handling standards including but not limited to average call length, customer hold time, idle and wrap-up time.

  • assist customer in the procurement/ordering of parts for their product maintenance/repair.

10%

  • Bring important technical information to a supervisor or leads attention.

  • Stay up to date on products, product information, and training opportunities.

Other Duties as assigned.

Education

High School Diploma/GED or equivalent

Work Experience

0-3 months of customer service or mechanical experience and/or training

Knowledge / Skills / Abilities

Basic computer skills and the ability to learn new software

Preferred Job Requirements

  • Ability and desire to learn mechanical aspects of equipment

  • Excellent verbal communication skills - ability to communicate clearly, professionally, and in a friendly and welcoming manner.

  • Meticulous data entry skills

  • Customer Service skills

  • Time management skills

  • Sales and upselling skills

  • Ability to safeguard confidential customer information.

Physical demands:

While performing the duties of this job, the employee is regularly required to talk and hear; and use hands to manipulate objects or controls. The employee is regularly required to stand and walk. On occasion, the incumbent may be required to stoop, bend, or reach above the shoulders. The employee must occasionally lift up to 25 pounds. Specific conditions of this job are typical of frequent and continuous computer-based work requiring periods of sitting, close vision, and the ability to adjust focus. Occasional travel.

“We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.”

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