Student Veterans of America Jobs

Welcome to SVA’s jobs portal, your one-stop shop for finding the most up to date source of employment opportunities. We have partnered with the National Labor Exchange to provide you this information. You may be looking for part-time employment to supplement your income while you are in school. You might be looking for an internship to add experience to your resume. And you may be completing your training ready to start a new career. This site has all of those types of jobs.

Here are a few things you should know:
  • This site is mobile friendly. You do not need a log-in or password to access information.
  • Jobs on this site are original and unduplicated and come from three sources: the Federal government, state workforce agency job banks, and corporate career websites. All jobs are vetted to ensure there are no scams, training schemes, or phishing.
  • The site is refreshed daily to remove out-of-date content.
  • The newest jobs are listed first, so use the search features to match your interests. You can look for jobs in a specific geographical location, by title or keyword, or you can use the military crosswalk. You may want to do something different from your military career, but you undoubtedly have skills from that occupation that match to a civilian job.
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Job Information

TEKsystems Customer Service Representative in Solon, Ohio

Description:

Must Be Available M-F 8:30am-7pm Training (about 3 weeks) will be from 8:30am-5:30pm onsite M-F Shift then transitions to either a 10:30am-7pm M-F This is a hybrid role where they will work in office 2 days and WFH 3 days after they complete the training period. Job Description: -Interact with customers and clients to request or provide insurance documents, proof of insurance, collect payment information and conduct follow-up -Answer calls professionally in a fast-paced call center atmosphere. -Research required information using available resources and systems. -Provide customers with product and service information. -Process insurance documents and claims -Identify and immediately service or escalate high-priority issues – prioritize and take initiative -Perform follow up customer calls when necessary -Handles roughly 35-50 calls a day (Monday and Tuesday are the busiest days) -Strive for each call to be a "one call resolution" to the issue at hand -Respond to letters/calls pertaining to missing information -Will be speaking with insurance agents and carriers -Handle calls pertaining to lapse or deficiency in coverage -Predominantly inbound calls (80% of the time) -Customers are predominantly from banks and lenders

Skills:

Customer service, Call center, Customer support, insurance

Top Skills Details:

Customer service,Call center,Customer support

Additional Skills & Qualifications:

"Must Haves" -Currently working in a customer service position (call center is preferred, but will accept office/retail) -Consistent work history with strong tenure in roles Bonus to have: -insurance/financial/healthcare call center backgrounds

Experience Level:

Intermediate Level

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

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