Job Information
ENSTAR Natural Gas Temporary Operations Technician in Soldotna, Alaska
JOB SUMMARY:The primary responsibility of the Operations Technician is to read residential and commercial customers' gas meters consumption for billing purposes.
ESSENTIAL FUNCTIONS:
- Read gas meters and record consumption for residential and commercial accounts.
- Inspect and report defective meters or related equipment.
- Complete required documentation.
- Verify readings for abnormal consumption and records reasons for possible fluctuations.
- Hang door tags for nonpayment of customer bills.
- Walk and/or drive ENSTAR vehicle to perform tasks.
- Inspect and maintain vehicle; refuel as needed.
- Perform duties related to Distribution as assigned.
- Work in a constant state of alertness and in a safe manner.
- Work in all types of weather conditions especially in cold and wet environments; may include walking through deep snow.
MINIMUM QUALIFICATIONS:
- High School Diploma or equivalent.
- Prior gas meter reading experience preferred.
- Experience in environments requiring customer service focus.
- Must be able to pass federally required initial and continuous Operator Qualifications training.
- Must possess an Alaska Driver's License and be qualified to operate a vehicle under the conditions of the ENSTAR's Driving Policy.
- Ability to pass a background, past employment, drug, and driving record screening.
KNOWLEDGE, SKILLS, AND ABILITIES:
- Good verbal and written communication skills; ability to effectively interact with individuals within and outside of ENSTAR.
- Ability to learn and understand ENSTAR's Standard Operating Procedures (SOPs) as they relate to fieldwork.
- Ability to work independently and be self-directed.
- Knowledge/familiarity of local road system.
- Ability to interpret as-builts.
- Knowledge regarding meter sets, regulators, pressures, and piping.
- Legible handwriting and ability to accurately complete detailed paperwork.
- Proficiency in Microsoft Office and ability to learn ENSTAR's software programs (Customer Care and Billing, Mobile Workforce Management, Itron, etc.).
OTHER REQUIREMENTS:
- Must maintain a positive work atmosphere through effective interactions and communications with co-workers, customers and management.
- Must maintain a safe environment for co-workers, customers and the public through adherence to established safety standards and timely reporting of potential hazards.
- Must adhere to ENSTAR's policies and procedures related to the code of business ethics, compliance, responsible use of assets, and all applicable state and federal laws.
PHYSICAL EFFORT:
**Occasionally** **Continuously** **Frequently**
1.Sitting x
2.Standing x
3.Walking x
4. BendingOver x
5. Crawling x
6. Climbing x
7. ReachingOverhead x
8. Crouching x
9.Kneeling x
10. Balancing x
11.Pushingorpulling x
12.Talking x
13. Repetitive useofhands/arms x
14. Repetitive useoflegs x
15.Grasping x
16.Lifting x
10lbsorless x
11 to25lbs x
26 to50lbs. x
51 to75lbs
76 to100lbs
Over 100lbs
17. Carrying x
10lbsorless x
11 to25lbs x
26 to60lbs
51 to75lbs
76 to100lbs
Over 100lbs
18. Eye/hand coordination
19.Fine Manipulation
VISUAL ACUITY:
**Occasionally** **Continuously** **Frequently**
1. Close vision (clear at 20 "or less) x
2. Distance vision (clear at 20' or more) x
3. Color vision (ability to identify and distinguish colors) x
4Peripheral vision (ability to observe an area that can be seen up and down or to the left and right while eyes are fixed on a given point) x
5. Depth perception (three-dimensional vision, ability to judge distances and spatial relationships) x
6. Ability to adjust focus (ability to adjust the eye to bring an object into sharp focus) x
7. No special vision requirements
MENTAL EFFORT:
**Occasionally** **Continuously** **Frequently**
1.Thinkinganalytically x
2.Communication x
Usingeffectiveverbalcommunication x
Usingeffectivewrittencommunication x
3. Handling stress andemotions x
4. Concentratingon tasks x
5. Discriminatingcolors x
6. Rememberdetails