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Job Information

Dunkin' BASKIN CAPTAIN in Smyrna, Tennessee

Job Description

Description

We are seeking positive, experienced individuals to join our team!

Baskin Captain will consistently deliver strong sales and service results. Offering a superior customer experience and exceptional product standard will be the captain’s highest priorities. The successful candidate will ensure that the equipment is well-maintained, inventory is accurate, team members are on task, and dipping cabinet as well as sundae bar are clean, organized and well-stocked. The captain will partner with the manager and other leaders to keep the work environment safe and compliant with relevant laws and regulations in addition to Baskin standards.

Primary Responsibilities and Duties:

  • Complete performance checks of other employees

  • Oversee completion of Baskin’s daily tasks

  • Train new hires and coach experienced staff members

  • Provide a timely and accurate count every week of all Baskin product

  • Properly log waste of expired cakes, ice cream, and corresponding paper product

  • Send a detailed log of ice cream backstock every week

  • Order ice cream according to pars and budget

  • Set customer service and suggestive selling example for all employees

  • Maintain the dipping cabinet

  • Maintain small appliances

Requirements

  • High School diploma or GED certificate

  • Saturday availability

  • Proficiency in Excel

  • Able to complete all Baskin training requirements

  • Ability to lift up to 50 lbs

  • Must be able to stand for extended periods of time

  • Excellent interpersonal skills to provide the highest level of customer service

  • Strong leadership, communication, and organizational skills

  • Desire to be a team member within a growing organization

  • A positive attitude; elevated level of integrity; strong work ethic; ability to multi-task

  • Knowledge, experience and understanding of restaurant operations

  • Must be 18 years of age or older

About

Why DUNKIN'/BASKIN?

Sure, it's the coffee and the tasty baked goods. But more than that, it's the people behind the counter, who make Dunkin' Donuts what it really is, creating a culture and place that isn't the typical fast-food joint. It is the fast-paced, fun- paced world of Dunkin' Donuts.

We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

**You are applying for work with a franchisee of Dunkin’ Donuts not Dunkin’ Brands, Inc. or any of its affiliates. Any application or information you submit will be provided solely to the franchisee. If hired, the franchisee will be your only employer. Franchisees are independent business owners who are solely responsible for their own employees and set their own wage and benefit programs that can vary among franchisees.

© 2020. Catalano Management, LLC/Route 65 Management, LLC. The Dunkin' trademarks, logos and designs are trademarks of DD IP Holder LLC. Used under license.

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