Job Information
Mastercard Director Product Management, APAC Region in Singapore, Singapore
Our Purpose
We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion (https://www.mastercard.us/en-us/vision/who-we-are/diversity-inclusion.html) for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.
Title and Summary
Director Product Management, APAC Region
Director Product Management, APAC Region
Who is Mastercard?
Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential.
Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all.
The Data & Services team is a key differentiator for Mastercard, providing the cutting-edge services that help our customers grow. Focused on thinking big and scaling fast around the globe, this agile team is responsible for end-to-end solutions for a diverse global customer base, including issuers, acquirers, and merchants. Centered on data-driven technologies and innovation, these services include payments-focused consulting, loyalty and marketing programs, business Test & Learn experimentation, and data-driven information and risk management services.
SessionM offers a full suite of technology and services to deliver a customized end-to-end loyalty marketing solution that makes your customers happier and businesses more profitable. Our product team loves solving complex problems utilizing data and analytics, but we also obsess about customer experience.
Role Objective:
The Director of Product Management will unlock our ability to scale and grow revenue in APAC region by enabling key commercialization activities including deal evaluation and qualification, regional product and competitive landscape assessment and identification of partnerships opportunities.
This role is an individual contributor role and reports to VP, global loyalty product management organization.
Responsibilities:
• Support APAC regional sales and GTM teams as a product and platform SME. This includes vetting and validation of capabilities to meet client requirements and informing our strategic roadmap.
• Support the creation and execution of regional GTM strategies for APAC market and focal segments (e.g., Retail) – this involves working with cross functional groups to build case studies, develop new sales enablement content etc.
• Provide local governance and expertise in platform pricing for RFI, RFP and qualified sales pipelines.
• Provide input to global product on regional client needs, emerging use cases and feature functionality required to unlock sales and strengthen right to win on key segments.
• Accountable for identification, qualification, and execution of APAC regional technology partnerships in collaboration with global product teams.
• Cooperate with other Asia Pacific loyalty Products Managers to identify cross sales and bundles opportunities
• Provide regular competition benchmark, Asia Pacific trends feedback and market updates to Asia Pacific leadership and Global product teams
All About You:
• 7-10+ years of experience in product management, product marketing, management consulting, or marketing technology.
• Strong product management background preferably in Marketing Technology / Loyalty space
• Experience in building and executing GTM strategies at a vertical and country/regional level ideally in Asia Pacific markets
• Retail sector experience, ideally in driving loyalty strategy for top consumer brands
• Ability to successfully work in a matrixed, cross-functional environment.
• Passion for technology, strong personal interest in marketing technology landscape
• Strong analytical acumen, passion for data-centered solutions
• Growth-minded, result and KPI driven and strong sense of platform ownership
• Experienced in strategy and content development related to technology product enablement.
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
Abide by Mastercard’s security policies and practices;
Ensure the confidentiality and integrity of the information being accessed;
Report any suspected information security violation or breach, and
Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.