Citigroup Business Analysis Senior Analyst in Singapore, Singapore
BS degree in Computer Science, Computer Engineering or related technical field, or equivalent practical experience.
10+ years of experience working on credit cards & payment projects
Minimum 5 years of experience as a Business Analyst in Digital Payment space (Mobile, Wallets, 3D secure, emerging payments etc.)
Good understanding and working experience in API documentation, API eco system & API driven payment/services
Commercial Cards business knowledge is highly desirable
Candidate with VisionPlus experience is preferred
Experience in working on a large-scale project with Network (Visa/MasterCard)
Working experience adopting Agile methodology
Technical / Functional Proficiency:
Competency in understanding strategic imperatives, understanding customer experience, reimagine business processes, embrace agility, continuous stakeholder collaboration, strategic use of data, understand technology, embrace product management.
Experience in working with Vision Plus Credit Card System with Network Authorization Business Experience around Wallets, API, 3D Secure, etc.
Must have experience in API contract documentation using OpenAPI 3.0/2.0 standard and knowledge of API ecosystem including security requirement, PII data handling and API gateway
Must have experience in Microsoft tools, i.e., Word, Excel, PowerPoint, Visio and SharePoint
Excellent functional and product solution/design skills on Core Credit Cards VisionPlus modules
Good knowledge on end to end cards features and across all applications
Excellent documentation skills in preparing business requirement, functional specs/design, use case and functional flow documents.
Experience with SDLC methodologies and structured systems analysis and design
Responsible for interacting with the business, technology teams, partner systems and card processors in understanding business functionality / requirements
Capable of knowledge gathering / reverse engineering existing functionality of application platforms through interaction with users and technical teams
Effectively documenting functionality and requirements for use by technology teams
Communicating functionality and requirements effectively to development teams
Support functional design preparation and review with technology teams
Assist testing teams in preparation and reviews of functional test scenarios
Experience in delivering Solution Design and Process flows
Provides all required status updates to project team, users, and various levels of management as appropriate
Experience in Agile Methodology and knowledge of JIRA/Confluence
Excellent organization skills, attention to detail, and ability to multi-task
Experience in Financial industry i.e. Credit Cards
Demonstrated sense of responsibility and capability to deliver quickly
Good knowledge on productization and global code base
Excellent communication skills. Clearly articulating and documenting technical and functional specifications is a key requirement.
Relationship builder and team player
Flexibility to work in multiple complex projects and changing priorities
Job Family Group:
Business Analysis / Client Services
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