Job Information
Erickson Living Medical Office Assistant in Silver Spring, Maryland
Location:
Riderwood Village by Erickson Senior Living
Situated on 120 beautiful acres in Silver Spring, Maryland, Riderwood is the largest continuing care retirement community in the United States. We’re part of a growing network of communities developed and managed by Erickson Senior Living, a national provider of senior living and health care with campuses in 11 states—and growing.
The Medical Office Assistant is generally the first point of contact with patients, greeting them and taking initial information, including contact and insurance information. The Medical Office Assistant will provide the administrative support necessary to ensure that all patients receive the highest quality of care and service.
Compensation: Up to $21.00 per hour, commensurate with experience
How you will make an impact:
Receive and schedule patients at the front desk as well as answering the phone taking accurate messages.
Answer multi-line phone while documenting concise messages from internal/external customers
Manage the uploading of new patient information into the portal.
Request patient medical records from outside providers and follow-up as necessary to ensure receipt
Accurate scanning and placement of documents into patient charts and labeled correctly to include attaching reports to referral/order in order to close the referral loop
Verify Insurances prior to appointment (to include manual verification, if needed); Add/Update Insurance information into the system.
Make daily reminder calls to patients for upcoming appointments.
Assist with completion of Visit Prep forms to ensure efficient provider visit
Partners with other departments/Specialists to assist in the coordination of care when needed
Work on spreadsheets and tasks as directed by Practice Administrator.
Provide exceptional customer service to residents, families, and vendors
What we offer:
A "career for life" approach to professional and personal development for our greatest asset; our employees.
State of the art community campuses, ongoing expansion plans, and design enhancements to ensure Erickson Senior Living continues to set the standard for senior living excellence.
Onsite medical centers, providing wellness visits and sick care for all employees over 18 years of age.
Education assistance, certification reimbursement, and student loan refinancing partnership programs are available.
Competitive benefits packages including medical, dental, vision, and PTO in accordance with applicable state law.
401k for all employees 18 and over. Company contribution up to 3% once eligible.
Free onsite parking at all of our communities and corporate offices
Onsite physicians group dedicated to only serving Erickson Senior Living's residents
What you will need:
High school graduate or GED equivalent required.
1 to 3 years of front medical office experience required
Ability to use of multi-line electronic telephone system
Basic Computer skills
Excellent communication skills
Filing/charting and documenting accurate patient records
Erickson Senior Living, its affiliates, and managed communities are Equal Opportunity Employers and are committed to providing a workplace free of unlawful discrimination and harassment on the basis of race, color, religion, sex, age, national origin, marital status, veteran status, mental or physical disability, sexual orientation, gender identity or expression, genetic information or any other category protected by federal, state or local law
Since 1983, Erickson Senior Living’s national network of managed communities has been devoted to one mission—helping people live better lives. If you're driven to make a difference and feel passionate about what you do, you'll thrive in an Erickson Senior Living career. Experience a work and social environment beyond the traditional office setting, with access to multiple on-campus dining choices, health and wellness facilities, lush green spaces, and so much more. Come see why we’re among the most respected names in senior living, now serving 27,000 residents with a team of more than 14,000 employees.