Job Information
Eaton Corporation Customer Quality Supervisor in Sijhih Dist, Taiwan
What you’ll do:
Leads the problem solving process and cooperate with the relevant team to discuss and resolve product quality issues raised by customers.
Proactively update customers in a timely manner regarding the status of quality issues to fulfill customer satisfaction.
Analyze failure issues raised by customers by using methodologies including 8D, A3, Failure Modes and Effects Analysis (FMEA), Cause and Effect (C&E)…etc.
Strong engineering capability related to electronic power products especially for UPS products to analyze and solve product quality issues.
Qualifications:
Bachelor’s degree in Engineering.
1 to 2 years of related experience，previous UPS Experience is preferred.
Working knowledge of drawings and specifications interpretation.
Working knowledge in functional measuring equipment usage.
Familiar with problem solving methods (Six Sigma, 8D, root cause analysis).
Knowledge of industry and customer specific quality registration schemes and certification processes (ISO 9001).
Knowledge of process auditing techniques to ensure compliance to defined quality requirements.
Six Sigma Green belt certified is a plus.
Good Computer skills.
Good communication skills.
Good English skill.