Student Veterans of America Jobs

Welcome to SVA’s jobs portal, your one-stop shop for finding the most up to date source of employment opportunities. We have partnered with the National Labor Exchange to provide you this information. You may be looking for part-time employment to supplement your income while you are in school. You might be looking for an internship to add experience to your resume. And you may be completing your training ready to start a new career. This site has all of those types of jobs.

Here are a few things you should know:
  • This site is mobile friendly. You do not need a log-in or password to access information.
  • Jobs on this site are original and unduplicated and come from three sources: the Federal government, state workforce agency job banks, and corporate career websites. All jobs are vetted to ensure there are no scams, training schemes, or phishing.
  • The site is refreshed daily to remove out-of-date content.
  • The newest jobs are listed first, so use the search features to match your interests. You can look for jobs in a specific geographical location, by title or keyword, or you can use the military crosswalk. You may want to do something different from your military career, but you undoubtedly have skills from that occupation that match to a civilian job.
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Job Information

Arizona Employer SEACOM Public Safety Dispatcher Trainee in Sierra Vista, Arizona

This job was posted by https://www.azjobconnection.gov : For more information, please see: https://www.azjobconnection.gov/jobs/6499407

Job summary & Essential Functions:

Essential job functions include, but are not limited to the tasks, responsibilities, skills, and abilities that are listed in the job description. This is not a comprehensive listing of all functions and tasks performed. Individuals may perform other duties as assigned needed to support the assigned functional area.\ \ Under direct supervision during training period, and under limited supervision, thereafter, is responsible for simultaneously operating a multi-channel radio console and a multi-line telephone, while maintaining computer-aided dispatch systems and other computer systems. Responsible for receiving, coordinating, and disseminating critical information from various sources and maintaining radio contact with mobile/field units to monitor response, progress, and any needed support. This position works in the Communications Center which is responsible for answering emergency 9- 1-1 calls and non-emergency calls in a 24/7 operation. Performs other duties as required.

Tasks:

  • Answers non-emergency and emergency (911) calls determining the nature and urgency of the call while obtaining necessary information and details.
  • Obtain, interpret, process and relay accurate information via department protocols utilizing Emergency Medical/Fire/Law Enforcement Dispatch (EMD/EFD/EPD) and Computer Aided Dispatch (CAD) systems for Medical/Fire/Law Enforcement disciplines.
  • Calms, negotiates, and communicates with callers; provides lifesaving medical instructions.
  • Dispatches law enforcement, fire and medical personnel to various emergency sites following proper protocols.
  • Enters warrants, lost/stolen property, vehicle repo, and missing persons information into ACJIS NCIC database.
  • Maintains and files records.
  • Provides emergency instructions as needed.
  • Updates business names and addresses into CAD portion of system
  • Runs criminal histories, vehicle registrations, drivers licenses, and warrants as requested by Police Officers.
  • Attends meetings and training sessions.
  • Performs other duties as assigned.
  • When necessary: monitors video surveillance points by utilizing camera system located at console, answers calls made from external call boxes and ability to open back access gate for emergency personnel.

Knowledges, Skills & Other Characteristics:

Knowledge of the following after the training period has ended:

  • Emergency dispatch practices and procedures
  • ACJIS Terminal Operator Certification
  • Knowledge of jurisdictional boundaries within Cochise County
  • Successful certification in current Emergency Dispatch Protocols

Skill in or Ability to:

  • Able to use logic, critical thinking, and reasoning to reach conclusions and solve problems.
  • Friendly and tactful personality.
  • Patient and resilient.
  • Stress tolerance and adaptability.
  • Follow instructions, spell correctly, and write clearly.
  • Maintain regular, reliable, and punctual attendance.
  • Establish and maintain cooperative and professional working relationships with co-workers, supervisors, representatives from other departments, and other emergency services agencies.
  • Organize and prioritize work to meet deadlines and accomplish tasks.
  • Provide effective customer service and deal tactfully and courteously with a demanding public.
  • Effectively interact with people of different social, economic, and ethnic backgrounds
  • Obtain information from hostile, confusing, and emotional callers.
  • Recall names, numbers, and locations accurately.
  • Use judgment and decision-making skills to rapidly evaluate situations, establish priorities, resolve matters, and relay information as needed.
  • Able to handle difficult situations and remain calm under pressure.
  • Communicate clearly, concisely, and effectively; relay details accurately; listen actively; think and act quickly.
  • Resilient and resourceful while coordinating high-risk, high-stress operations, with the objective of keeping all participants safe.
  • Learn quickly and retain all training material necessary to perform functions at a high level.
  • By the end of the probationary period, have obtained a thorough knowledge of and adherence to the policies, procedures, processes, and regulations affecting public safety call-taking and the ability to apply them appropriately, including confidentiality of information and trustworthiness while dealing with sensitive information
  • Evaluating emergency calls and determining appropriate level of response needed.
  • Ability to receive and apply feedback in an on -the-job training atmosphere.
  • Exercise good judgement when direct supervision is not available.
  • Ability to provide instruction to callers/peers/co-workers.

Qualifications:

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