Job Information
Little Creek Casino Resort Banquet Manager in Shelton, Washington
The Banquet Manager is responsible for the coordination and completion of special events, acting as liaison between Marketing, Sales and Food and Beverage Departments to ensure banquet functions support Casino wide marketing services and customer experience initiatives.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Communicate pertinent BEO information with customers, including, but not limited to, acquiring agenda, room layout/setup, audio/visual needs, mealtimes, menu selections, guaranteed guest counts and any other requirements by the group as contracted.
- Coordinate details of BEOs with all staff and departments involved to ensure successful event, specifically working directly with Banquet Chef in coordination of Food and Beverage requirements and ensuring ALL details of BEO are arranged. (This includes but not limited to; group agendas, room layout/setup, audio/visual needs, mealtimes, menu selections, guaranteed guest counts, signage, and any other requirements by the group contracted.
- Maintain inventory of all banqueting supplies and order items as needed.
- The Banquet Manager needs to present the final BEO to the client at the time of the event.
- The manager highlights any updates (extended open bar, room rate change, etc.)
- Ensure all banquets are invoiced with all information forwarded to the Finance Department and Sales Department for tracking.
- Ensure banquet checks are closed in a timely manner. Checks need to be posted on the same day as the event.
- Responsible for accuracy and customer approval for all BEO's.
- Responsible for monitoring and auditing the Agilysys cash systems, NetVu, and Paylocity labor, along with managing labor costs.
- Compile, adjust and post personnel shift schedules weekly for the Banquet Team.
Set standards for the banqueting department and ensure staff are adhering to set standards.
ADDITIONAL DUTIES
Perform as Food & Beverage Server, Bartender, and/or cashier, as needed.
- Assist with managing on-site production and clean-up for events, as necessary.
- Observe guests and respond to any additional requests.
- Responsible for knowing all events in the property.
- Maintain confidentiality.
- Display sensitivity to Native American Culture..
EDUCATION and/or EXPERIENCE:
- High School Diploma or GED
- Minimum of five years current managerial experience
- Minimum of five years Hotel Sales and/or Banquet experience
- Minimum of five years Food and Beverage experience
Certificates, Licenses, Registrations:
- Class II Gaming License issued from the Squaxin Island Gaming Commission (must be able to pass a background check).
- Valid Washington State Food Handler's Permit and Alcohol Server's Permit.
*BENEFITS: *
Benefits begin on the 1st day of the month following your hire date, even if you start on the 31st of the month.
Low Cost Medical and Dental Plans
Vision HRA
401K with a company match of up to 6%
Vacation/Holiday/Personal/Unpaid/Sick Leave Options
FSA -- Medical & Dependent Care
Employee Assistance Program
AFLAC
Free Meals while on Shift
Community Vendor Discounts
Tuition Assistance
Training and Career Development Programs
Employee Discounts across Property
You can play 18 holes of golf for $50
You can play 9 holes of golf for $30
15% discount at the Pro Shop
25% discount at the Spa
15% discount at all restaurants
50% off childcare at the Squaxin Island Childcare Center 6 wks-5 years ($500-month infant care)
LCCR will pay for your gaming license!
Plus More!!!
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