Job Information
Amazon Sales Operation Program Manager in Shanghai, China
Description
Amazon Global Selling: The Marketplace business exists in 20 countries with a vision to offer customers Earth’s largest selection. CN Existing Seller Management (ESM) team aim to deliver on this vision by explore, inspire and empower quality CN existing Sellers to adopt new programs and success on Amazon global marketplaces, with friction-free Seller experiences.
[Key Job Responsibilities]
Sales Ops program manager will be responsible for driving programs related to existing Seller success. This role requires program management mindset and capability - most critically Invent and Simplify.
You will work with internal account management teams, and derive initiatives for Seller experience improvement from first leg shipment, warehouse operation to inventory management and fee incentive programs. Your will perform deep dives to derive analytical insights, and share data driven insights to discuss & influence stakeholders, including but not limited to China account management teams, PMO team, Marketplace partners, and global central functions.
The ideal candidate should be able to work in a cross functional, cross cultural and fast-paced environment; has persistent learning appetite, superb analytical capability, strong inter-personal & communication skills, along with an intense customer obsession and ownership. You will be expected to be innovative, yet frugal, and strong in delivering result.
A day in the life
There is no typical day as program manager. You could start the day with an early meeting collaborating with global counterparts, or brainstorming session on a critical issue surfaced during biz review, or self-studying latest industry trends you are interested in, or fire-fighting an urgent escalation.
The topics you encounter are seldom repetitive, and most likely they are across a broad range of data analytics, program plan, to deal execution and opportunity optimization. In Amazon, it’s always Day 1!
About the team
This diverse team is composed by talents across business minded strategy consultant, program managers, operation experts with program excellence to out-going and detail-oriented caring peers. They are diverse in background, years of experience, or music preference, yet shared similar believes on maintaining
• a curious mind for new topics they encounter
• a long-term relationship with people they engage
• a genuine optimism to problems they need to solve
If you want to join this evergreen learning group full of fun and interesting people, apply now - to work hard, have fun and make history - together!
Basic Qualifications
10+ years of Microsoft Excel experience
Bachelor's degree or equivalent
Experience developing and implementing systems/tools utilized for CRM, variable compensation, revenue reporting, forecasting, Salesforce automation, etc.
Experience defining, refining and implementing sales processes, procedures and policies or equivalent
Preferred Qualifications
Experience using Salesforce (or other CRM tool) or BI tools
Experience presenting to senior leadership