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Welcome to SVA’s jobs portal, your one-stop shop for finding the most up to date source of employment opportunities. We have partnered with the National Labor Exchange to provide you this information. You may be looking for part-time employment to supplement your income while you are in school. You might be looking for an internship to add experience to your resume. And you may be completing your training ready to start a new career. This site has all of those types of jobs.

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Entrust Implementation Specialist in Shakopee, Minnesota

Career Growth, Flexibility and Collaboration!

Entrust is dedicated to keeping the world moving safely by enabling trusted identities, payments, and data protection around the globe. Headquartered in Minnesota, we offer our colleagues the ability to work globally, in a flexible and collaborative environment. Our team makes an impact!!

The Company: Entrust relies on curious, dedicated and innovative individuals whom anticipate the future and provide solutions for a more connected, mobile and secure world. Entrust’s technologies and expertise help government agencies, enterprises and financial institutions in more than 150 countries serve and safeguard citizens, employees and consumers.

We Believe: Securing identities is most effective when we value all identities. We are committed to ensuring that, through diversity and inclusion, the many voices that make up our communities are heard. From unconscious bias training for managers to global affinity groups that create connections both within and across our enterprise, Entrust expects and encourages all individuals to accept and respect one another. And, of course, to be themselves.

Position Overview

The Implementation Specialist is responsible for solution delivery such instant Financial Issuance on customer environment and/or hosted environment . This position will manage installations and ensure customer success and satisfaction during the project delivery which includes setup, installation, and administration for client’s purchased or outsourced technology and business process solutions.

Responsibilities

Solution Delivery - 85%

  • Solution deployment and configuration to meet the customer needs

  • Setup, install, and administer instant financial solutions for our customers. This may be done either remotely or at a customer site

  • Collaborate with project management team to deliver the solution to the customer in a timely matter.

  • Act as technical expert on the solution, including participating in the requirements gathering and validation

  • Understand the customer need and work directly with client to manage initial access, map and transfer data, create process documentation

  • Test and troubleshoot functionality of installed systems; identify and documents technical issues to be escalated to the proper organization for resolution

  • Deliver solution training for customers, Partner and IT personnel

  • Interact with System Administrators to apply software patches and perform upgrades to existing customer systems

  • Maintain high availability for contact to ensure timely and accurate response to all inquiries

  • Communicate effectively with external and internal customers/partner and provide information in a timely and accurate manner

Process improvement – 15%

  • Provides feedback based on client experiences to the owner of the components part of the solution and process improvements

  • Create and maintain documentation to assist in future problem resolution

  • Participate and Propose process, documentation and solution improvements

Basic Qualifications

  • Associate degree in information technology or equivalent

  • 2+ years of experience in a customer Software delivery

  • Experience with System Integrations

  • Proven work with Software debugging or development

  • Ability to work non-standard hours as needed including evenings and weekends as customer initiates.

  • Must be able to lawfully work within the US and have unrestricted work authorization for US.

Preferred Qualifications:

  • Proficient problem solving and troubleshooting skills

  • Experience in general networking technologies and concepts

  • Experience configuring and maintaining Windows Server associated tool and utilities

  • Professional technical certification such as A+, MCSA, MCSE or similar

  • Networking and/or Software Certificates such as Network+ and CCNA

  • SQL, IIS, TCP/IP, VMware, Cisco, SAN, LAN/WAN knowledge and experience

  • Experience supporting remote and mobile users and computing/communications

  • Experience with systems backup and recovery technologies

Compensation Range:

The pay range for this position is 60,000 - 95,000 Pay ranges will vary and will be set in the applicable currency. Actual compensation will be determined based on geographic location, education, skills and experience. Please speak with the recruiter for more details.

For US roles, or where applicable:

Entrust is an EEO/AA/Disabled/Veterans Employer

For Canadian roles, or where applicable:

Entrust values diversity and inclusion and we are committed to building a diverse workforce with wide perspectives and innovative ideas. We welcome applications from qualified individuals of all backgrounds, and we strive to provide an accessible experience for candidates of all abilities.

If you require an accommodation, contact accessibility@entrust.com .

Recruiter:

Richa Srivastava

Richa.Srivastava@entrust.com

Entrust keeps the world moving safely by enabling trusted experiences for identities, payments, and data. We offer an unmatched breadth of solutions that are critical to enabling the future of secure data and networks and protecting trusted customer and citizen interactions. With more than 2,800 colleagues, a network of global partners, and customers in over 150 countries, it’s no wonder the world’s most entrusted organizations trust us.

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