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Job Information

Cummins Inc. ACCOUNT MANAGEMENT SPECIALIST - SENIOR in Seoul, South Korea

ACCOUNT MANAGEMENT SPECIALIST - SENIOR

Description

In this role, you will make an impact in the following ways:

  • Supports the account team in developing and maintaining positive customer relationships. Assists in

  • organization of customer visits and negotiations.

  • Supports the account team in identifying customer needs.

  • As requested, helps curate/organize data and information that will help a specific customer to

  • evaluate Cummins benefits.

  • Provides information to the account team to support the negotiation and implementation of

  • contracts with accounts.

  • Helps coordinate communication and interfaces with the customer at appropriate levels. Coordinates

  • internal communication across sales roles and segments and/or with internal stakeholders.

  • Supports the account team to meet revenue and share goals within assigned accounts.

  • Act as a champion for the voice of the customer within the business. Supports projects intended to

  • improve customer relationships and customer value and to grow the business with assigned

  • accounts.

  • Executes the Cummins Sales Process. Supports/Maintains accurate reporting and forecasting, using

  • Cummins tools and processes and Customer Relationship Management systems.

To be successful in this role you will need the following:

  • College, university, or equivalent degree in marketing, sales or a related subject or an acceptable combination of education and experience required. This position may require licensing for compliance with export controls or sanctions regulations.

  • 8-15 relevant work experience required. Customer-facing experience preferred.

  • Sense Making - Through a series of diagnostic and probing questions and research, develops and/or

  • supports an intimate understanding of the customer needs, behaviors, and/or their buying journey.

  • Synthesizes complex information from internal and external resources to deliver tailored solutions

  • for the internal or external customer.

  • Account Planning - Identifies objectives to drive execution of business and/or account strategy by

  • reviewing the status relative to where it needs to be and enabling tracking of progress against

  • targets.

  • Adapts to target audience - Explains complex topics (significant technical data, subject matter

  • expertise, etc.) in such a way that the target audience (e.g. sales professionals, customers, training

  • vendors, etc.) can understand, retain, and use the information

  • Integrates Customer Perspective - Incorporates an understanding of the customers' perspective on

  • our products and sales efforts to develop sales content that improves our ability to meet their needs

  • and increase revenue.

  • Sales Forecasting - Collects and assesses customer data from internal and external sources;

  • compares against historical data to determine useful inputs and create a forecast of future

  • consumption patterns.

  • Sales Pipeline Management - Plans proactively for successful execution of account/territory-level

  • sales strategies and plans based on current pipeline; evaluates pipeline health (size, contents,

  • progress); adjusts sales strategy, plans, or high impact activities accordingly; as applicable coaches

  • sellers in order to achieve sales objectives.

  • Articulating Value Proposition - Interprets internal and external customer needs based on relevant

  • application; explains and demonstrates products, solutions, and services to distinguish strengths

  • and weaknesses to meet customer's specific needs to differentiate against competition.

  • Pricing Strategy - Develops prices by aligning and building consensus with key stakeholders across

  • functions to achieve business targets.

  • Channel Awareness - Explains and contextualizes industry structure, dynamics, and path to market

  • in order to advance organizational goals.

  • Communicates effectively - Developing and delivering multi-mode communications that convey a

  • clear understanding of the unique needs of different audiences.

  • Customer focus - Building strong customer relationships and delivering customer-centric solutions.

  • Ensures accountability - Holding self and others accountable to meet commitments.

  • Instills trust - Gaining the confidence and trust of others through honesty, integrity, and

  • authenticity

Job SALES

Primary Location Korea, Republic of-Seoul-Jung-gu-South Korea, Seoul, Cummins Korea Ltd.

Job Type Experienced - Exempt / Office

Recruitment Job Type Exempt - Experienced

Job Posting Feb 29, 2024, 12:43:57 AM

Unposting Date Ongoing

Organization Engine Business

Role Category Hybrid - Potential for Partial Remote

Relocation Package Ineligible

Req ID: 240001XB

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