Job Information
Workday, Inc. Sr Engagement (Project/ Delivery) Manager - Government in Seattle, Washington
Your work days are brighter here.
At Workday, it all began with a conversation over breakfast. When our founders met at a sunny California diner, they came up with an idea to revolutionize the enterprise software market. And when we began to rise, one thing that really set us apart was our culture. A culture which was driven by our value of putting our people first. And ever since, the happiness, development, and contribution of every Workmate is central to who we are. Our Workmates believe a healthy employee-centric, collaborative culture is the essential mix of ingredients for success in business. That's why we look after our people, communities and the planet while still being profitable. Feel encouraged to shine, however that manifests: you don't need to hide who you are. You can feel the energy and the passion, it's what makes us unique. Inspired to make a brighter work day for all and transform with us to the next stage of our growth journey? Bring your brightest version of you and have a brighter work day here.
About the Team
Workday is the leader in enterprise-class, software-as-a-servic?e? (SaaS) solutions for managing global businesses. Our solutions combine the lower cost of ownership of SaaS with a modern approach to applications. Founded by PeopleSoft veterans Dave Duffield and Aneel Bhusri, Workday delivers Human Capital Management, Payroll, Financial Management and Student solutions for midsize and large organizations.
About the Role
As an Engagement Manager in our Government practice, you will be the key player on a team that guides customers through the deployment lifecycle, solution delivery, and issue management by partnering with Workday Delivery leadership, consultants, and resource management. You will be the Workday leader responsible for managing the Customer experience through deployments. You will be tasked with managing a portfolio of project engagements, including external customer facing engagements (initial and subsequent add-on deployments) as well as internal Workday engagements.
You will be responsible for ensuring the successful implementation of the Workday product on some of our largest projects for our Government customer base. The Engagement Manager will drive the client implementation and will be involved in the development of several key project deliverables (e.g., charter, project/staffing plan, issue logs, etc.) and work with the Client project manager to resolve issues that stand in the way of project success. The Engagement Manager will also be responsible for managing to the agreed upon budget and delivering the project profitably.
What you'll be doing:
Project manage one or more Workday product implementations concurrently
Ensure the project is successfully delivered within the budget and time outlined in the SOW
Participate in the sales cycle when requested to gather requirements, formulate delivery approach and develop a proposal/SOW
Provide guidance and mentoring to Professional Services resources working on your implementations
Ensure projects are properly planned and staffed
Work with the client project manager to identify/resolve all issues that could impact project scope and/or timeframes
Work with Delivery Assurance to ensure compliance with agreed to checkpoints
Present at Executive Steering Committee meetings
Ensure the client takes advantage of Workday best practices
Be a liaison for Professional Services when interacting with sales and/or development
Identify opportunities to position other service offerings
Ensure the client can serve as a reference upon completing their implementation
Assist in the transition of the customer from P