Job Information
WaveDivision Holdings LLC Senior Strategic Account Executive in Seattle, Washington
Description Location: Seattle, WA Purpose of Position: This position is responsible for both acquisition sales and overall account ownership to high profile, Fortune 500 businesses, City/County/State government accounts, large scale education institutions, Medical Systems and tribal communities. This includes all facets of customer lifecycle including identifying new sales opportunities, C-Level positioning, delivering professional sales presentations in writing and in person, active follow up, and complex contract negotiations. Responsibilities include: Manage accounts on an on-going basis ensuring satisfaction and retention through superior customer focus. This includes frequent service follow-ups, problem solving, and emerging needs identification Manage installation projects with various teams to ensure on-time delivery, successful turn-up and customer satisfaction Respond to requests from customers for information, support, assistance, joint proposals, pricing, etc. Respond to demand sales requests Supports others within the sales/service team to achieve customer satisfaction Conduct proactive sales activities, including proactive needs assessment, applications development, proposal presentation, order negotiation and post-sales service requirements Negotiate to secure contracts with MIS and Telecommunications Managers in order to achieve revenue growth and retention Other duties as assigned Required Qualifications: 10+ years success building RFP templates; winning multi-site bids with million dollar contract values Minimum 10 year track record of success selling to large business with technical solution Demonstrated success in telecommunications and internet sales to end-user customers, including strategic and large business customers and government accounts using relationship management and system sales concepts Ability to sell to C level executives within an organization Proven ability to build and execute a multi year sales revenue plan into Complex accounts. Experience in systems selling, consultative sales techniques, and account planning including account profiling, account positioning strategy, customer needs analysis, sales opportunity development, service improvement planning, and long range account management strategies Professional business acumen in funnel management and forecasting in a CRM environment Product knowledge of both switched and dedicated services, as well as associated end-user and carrier applications Operational understanding of telecommunications ordering, provisioning, and billing processes Working knowledge of general marketing principle tools and processes Skills necessary for decision making and maintaining customer retention Track record of Sales revenues exceeding $50K annually Involvement in trade and commercial organizations to expand the market awareness of the company Must possess a valid driver's license with a satisfactory record per the Company's standards and policy Base Salary: The base salary range for this position is $105,000, plus an uncapped commission plan, and opportunities for bonus and benefits, if applicable. The base pay range represents the low and high end of the hiring range for this job. Actual pay will vary and may be above or below the range based on various factors including but not limited to relevant skills, experience, and capabilities. Commissions at plan: Targeted commissions are $72,000 annually. Our sales total compensation offers the potential for significant upside above targeted earnings for those who overachieve their sales targets. Our Mission Statement: * Take care of our customers * Take care of each other * Do what we say we are going to do * Have fun Diverse Workforce / EEO: Astound Broadband is proud to be an Equal Opportunity Employer. We embrace, support, an