Student Veterans of America Jobs

Working as the Sr. Program Manager, you will be responsible for planning and directing food service operations within the assigned region in order to support the Key Performance Indicators/deliverables. You will assess and help guide current and future state of food service operations and work to continuously ensure the organization is delivering operational excellence, while also identifying innovative and creative services and solutions to expand on client requirements, working closely with internal and external partners. The incumbent of this position will be responsible for determining the overall strategy, priorities and direction for operations within the area based on key client stakeholder input. The ideal candidate is comfortable with change, taking measured risk, and influencing decision-making. The candidate will also be responsible for managing/leading a team of Program Managers and Coordinators. Key Responsibilities: Support program strategy, scope, goals and deliverables that drive client's objectives in collaboration with senior executives, team members, and field operations Oversee campus operations and implement scalable processes and procedures to support the client's food program, including management of Operations, Business Performance, Guest Experience, and Vendor Relations Create and support adoption of KPIs to assess performance, operational effectiveness, and ROI of strategic projects Analyze and assess financial statement data to inform planning and decision making Create and communicate client-facing presentations on findings, business impacts, and recommendations Document and analyze information and processes to solve critical business issues Conducts Team meetings with Regional Team Members to discuss current objectives. Prepares agendas and conducts training sessions and presentations on issues regarding quality, safety and human resources Create and communicate client-facing presentations on findings, business impacts, and recommendations Document and analyze information and processes to solve critical business issues Proactively communicate project details across all levels of the organization and across multiple departments in a clear and concise manner Completes all daily, weekly or monthly reports as outlined in the corporate policy and procedures on a timely basis meeting all prescribed deadlines Projects and practices consistent ownership attributes, which provide a high level of customer service at all points of contact Preferred Qualifications: Bachelor's Degree, or Master's Degree, preferred; or equivalent combination of education and experience Minimum of ten years progressive experience in multi-unit management experience Strong background in a senior leadership role with exposure to contract management, customer service, people development, food services, etc Exhibits strong communication, presentation and listening skills Exhibits initiative, responsibility, flexibility, and leadership Must have strong analytical skills Proficient in the use of Windows based office software including but not limited to Microsoft Office, Word, Excel, PowerPoint JLL Is an Equal Opportunity Employer JLL is committed to developing and maintaining a diverse workforce. JLL strongly believes in equal opportunity extended to all individuals in all aspects of the employment relationship, including recruitment, hiring, training, promotion, transfer, discipline, layoff, recall and termination without regard to race, color, religion, belief, creed, age, sex, pregnancy or maternity (including childbirth and related conditions), family responsibility (e.g. child care, elder care), nationality, ethnic or national origin or ancestry, citizenship, marital status, civil partner status, sexual orientation, gender identity or expression, transgender status, veteran's status, genetic information, trade union membership, social