Job Information
Amazon Program Manager, 3PX - Private Pricing Customer Experience, 3PX - Private Pricing CX & Adoption in Seattle, Washington
Description
Are you a pragmatic visionary who thrives on transforming ideas into reality with precision and purpose? Do you have a knack for cross-team coordination, simplifying the complex, and delivering reliable results? Are you eager for an opportunity to join a global team focused on driving value to our customers and Amazon Web Services (AWS)? AWS is seeking a customer-obsessed Program Manager to join the Private Pricing Programs and Experiences (3PX) team.
In this role, you will join a dynamic team to develop cutting-edge products to drive innovation and automation in Private Pricing. The Program Manager, 3PX is responsible for managing the full lifecycle of complex, cross-functional programs with considerable impact across multiple organizations. This role requires scoping and creating project plans, developing repeatable processes, creating and managing metrics, coordinating and driving execution, and communicating to senior management on status, risks, and program and process changes. Through this work, you will play an instrumental role in building the Private Pricing Program brand, driving awareness and adoption, and increasing deal count and velocity.
The ideal candidate works independently, seeking guidance as needed. With a solid understanding of the business problems, tools, workflows, and the interdependencies that pertain to Private Pricing, you make connections and make sure the right people are part of the conversation. You solve ambiguous problems and proactively identify and mitigate risks (before they become roadblocks). You oversee gaps between teams, processes and systems, helping teams reduce exposure to failure risks and effectively communicate impacts. You measure success by impact (vs. size of effort), and continuously inspect both approach and output to incrementally raise the bar over time.
Key job responsibilities
Define, create, and own project plans for project, portfolio, and product prioritization and implementation
Partner with leadership to define success metrics and criteria and align with internal stakeholders to achieve
Facilitate all operational checkpoint activities throughout the lifecycle of projects, proactively assessing and resolving project risks as they are encountered
Own communications and processes to continually update relevant business stakeholders of project status
Deliver on time, in budget, and ensure all projects
meet success parameters and ROI targets stated in business case
Define, measure, and analyze post-launch metrics to continuously optimize design and end-to-end experience
A day in the life
This position requires the ability to work with minimal direction and network proactively. You must be comfortable working on multiple segments in parallel, which is why strong organizational skills with the capability to multi-task are critical. Amazon is a fast-paced and exciting environment. The ideal candidate will be comfortable with a high degree of ambiguity and will be able to thrive in a resource constrained environment.
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
Why AWS?
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.
Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.
We are open to hiring candidates to work out of one of the following locations:
Arlington, VA, USA | Seattle, WA, USA
Basic Qualifications
Bachelor's degree
3+ years of program or project management experience
Experience using data and metrics to determine and drive improvements
3+ years of defining and implementing process improvement initiatives using data and metrics experience
Experience working cross functionally with tech and non-tech teams
Preferred Qualifications
3+ years of driving end to end delivery, and communicating results to senior leadership experience
Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
Experience building processes, project management, and schedules
PMP
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $59,300/year in our lowest geographic market up to $142,800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.