Job Information
Accolade, Inc. Nurse Manager, Government Solutions in Seattle, Washington
About Accolade Accolade (Nasdaq: ACCD) provides millions of people and their families with an exceptional healthcare experience that is personal, data driven and value based to help every person live their healthiest life. Accolade solutions combine virtual primary care, mental health support and expert medical opinion services with intelligent technology and best-in-class care navigation. Accolade's Personalized Healthcare approach puts humanity back in healthcare by building relationships that connect people and their families to the right care at the right time to improve outcomes, lower costs and deliver consumer satisfaction. Accolade consistently receives consumer satisfaction ratings over 90%. For more information, visit accolade.com. Accolade's Government Solution Autism Care Department is currently recruiting for a Full Time Clinical Nurse Manager. We prefer applicants who are close to our offices. Strong applicants who are outside of the office radius will be considered as well. This position is 5 days a week. The program hours are between 7am - 8pm PST. Applicants could be expected to work a couple of earlier and/or later with variable shifts. As an Autism Care Steward on the Government Solutions team, you will be the direct leader for a team of nurses (Autism Service Navigators) and non-clinical team (Autism Coordinators) supporting the Autism Care Demonstration. Our stewards are hands on working leaders who have a passion for service excellence and possess a blend of skills including but not limited to: * Development and mentorship of your direct team members * Operational Process Execution * Excellent Communication, Leadership, and Inter-Personal skills * Critical Thinking & Problem Solving * Being Change Agile in rapidly growing team A day in the life... * Direct Supervision for a team blended of 13-15 Autism Coordinator's and Autism Service Navigator's * Drive a world class beneficiary experience * Understand your team members performance, with an ability to coach in both group and individual settings * Act as a model Autism Service Navigator and champion of Accolade culture * Proactively bring forward ways to improve operational quality, efficiency and scale. Improve team performance: * Create an atmosphere within your team that is consistent with our Accolade culture * Effectively balance the workload of your team members. With an eye to quality and productivity * Understand Accolade clinical processes and hold team members accountable for process execution * Leverage data to analyze and understand your team's performance. * Motivate your team to achieve operational goals * Explain Accolade priorities or decisions in a way that obtains understanding and buy-in from your team. * Foster an environment where team members demonstrate accountability * Identify best practices and work with leadership to incorporate them into practice What we are looking for... * A Registered Nurse, Certified Case Manager, Clinical Psychologist, or Licensed Clinical Social Worker with a current unrestricted license * A minimum of 5 years of active practice in their respective clinical area (Experience in Pediatrics, Behavioral health and/or ASD (autism spectrum disorder) preferred) * Bachelor's Degree * Ability to lead a team of professionals in a high-touch telephonic environment, including motivating team members to achieve both their professional and personal goals * Create and continually foster a positive team environment * Recognize and develop talent * Possess excellent communication skills, organization skills with a high tolerance for change Salary- $97,000-$108,000 Benefits * Comprehensive me