Job Information
Kanaan Communications, LLC MDU Cable Installation Technician in Seattle, Washington
Overview and Essential Functions
Overview
Looking for an opportunity to make a difference? Then you may have found your next career move. We’re looking for a Technician to join our team in the greater Seattle, WA market and help connect America. Our Technicians are the face of our company. They are responsible for installing state of the art products to customers by exceeding customer’s expectations. We connect the world today with tomorrow’s technologies.
This position requires at least 80% travel, and comes with a generous company provided Food Per Diem, Company provided Hotel, and a Company Vehicle!
Starting rate is dependent upon experience.
Qualifications
Prior Construction and/or Framing background a tremendous plus! Prior leadership experience is a plus
MDU Fiber to the Home Installers are the face of our company. North Sky Communications is currently looking for motivated individuals with a high attention to detail and excellent customer relations skills for in home installation.
What you'll do....
Works with customers and management to create seamless experience in retrofitting MDU's
Uses small hand tools, power tools, and test equipment. Ensures that service operates within prescribed parameters
Attempts to identify and remedy sources of customer-perceived problems
Drives company vehicle between home/office, warehouse, and work sites in a safe and courteous manner
Cleans, maintains, and stocks vehicle and equipment in order to be prepared to perform required duties
Completes paperwork accurately, and reports and records work order status updates
Knowledge of coax, CAT5, fiber optic installation a plus
Greet customers in the home while conducting walk thru
Reviews all requested services with the customer in order to ensure understanding and agreement
Interacts with customers in a professional, courteous manner including when responding to escalations and repeated customer concerns
Provide customer education regarding product and service usage
Qualifications:
Who we are looking for…
Must be able to travel (home most weekends)
Prior MDU fiber to the home experience is a plus.
Must have a great attitude
Must have great customer service skills
Must maintain a clean appearance
Must have a great attention to detail and take pride in your work
Must be able to maintain schedules, be prompt and punctual
Must be able to work in confined spaces
We can teach you the rest if you are willing to learn
Valid driver's license with a minimum of 2 years driving experience and a good driving record
Minimum 18 years of age
High School Diploma or equivalent.
Must be available to work weekends as needed
Good written and verbal communication skills.
Able to work in a fast-paced, time sensitive environment.
Physical Requirements:
Overhead lifting
Climbing & carrying ladders with a weight of up to 75 lbs.
Working in attics and crawl spaces
Standing,walking,and crouching for long periods of time
Who we are...
We are a company united in our vision of connecting America. Our culture is grounded in and shaped by our values. These values act as our behavioral compass and guide how we interact with each other, our customers, and the communities in which we operate. Across our teams, we strive to treat each other with respect, value different perspectives and experiences, keep our and others’ safety top of mind, and uphold the highest ethical standards.
Our company supplies the single most critical resource telecom service providers need: skilled people. We serve the nation from more than 500 field offices and are unparalleled in scope and scale.
Our talented workforce of over 15,000 employees provides a wide array of specialty services including construction, engineering, underground facility locating, fulfillment, and program management. We provide opportunities for our people to learn and develop the skills and knowledge to be successful in their current role as well as to prepare them for future growth within the company. Join us!
Employee works outdoors at times in various weather conditions will need to enter private residences while on duty.
Benefits and Company Summary
Benefits and Company Summary:
What you’ll get…
Medical, Dental, Vision and Prescription Plans
Flexible Spending Accounts
Short and Long Term Disability
Supplemental Life and AD&D
401(k) Retirement Savings w/ Company Match
Stock Purchase Plan
Company Discounts
Legal Insurance
Paid Time Off and Holidays
Education Assistance
EEO
_ EEO:Our Company is an equal employment opportunity employer. The Company's policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, genetic information, religion, national origin, age, disability, veteran status, or any other basis protected by applicable federal, state, or local laws. The Company also prohibits harassment of applicants or employees based on any of these protected categories. It is also the Company's policy to comply with all applicable state and federal laws respecting consideration of unemployment status in making hiring decisions. _ When you apply for this job, you will be asked to answer questions regarding your criminal background. Answering “Yes” to the criminal background questions will not automatically bar you from employment. A criminal background check will be conducted following any conditional offer of employment. Only those crimes which are substantially related to the position you are seeking will be considered. Please note that for certain contractors with whom we do business, based on the nature of their operation, the type of offense and related factors may affect your assignment to that contractor. Factors that will be taken into account include: (1) The facts or circumstances surrounding the offense or conduct; (2) the number of offenses for which you were convicted or plea was entered; (3) your age at the time of conviction or plea, or release from prison; (4) any evidence that you performed the same or similar type of work, post conviction/plea, with the same or different employers, with no known incidents of criminal conduct; (5) the length and consistency of employment history before and after the offense or conduct; (6) any rehabilitation efforts, e.g. education/training; (7) any employment or character references and any other information regarding your fitness for the particular position; and/or (8) whether you are bonded under a federal, state, or local bonding program. For applicants residing in and/or applying for a position in a state or locality listed below, please review the specific directions below before submitting your application. CALIFORNIA APPLICANTS: Do not identify any misdemeanor conviction for which probation has been successfully completed or otherwise discharged and the case has been dismissed by a court. Also, do not identify marijuana related convictions entered by the court more than 2 years ago that involve: unlawful possession of marijuana; transportation or giving away of up to 28.5 grams of marijuana, other than concentrated cannabis, or the offering to transport or give away up to 28.5 grams of marijuana, other than concentrated cannabis; possession of paraphernalia used to smoke marijuana; being in a place with knowledge that marijuana was being used; or being under the influence of marijuana. Also, do not identify any arrest or detention that did not result in a conviction or any record of a referral to, and participation in, any pretrial or post trial diversion program. (SAN FRANCISCO APPLICANTS: Choose the answer: \"I live in and/or am applying for a job in a state that does not require an answer at this time.\" YOU WILL BE ASKED TO ANSWER THE CRIMINAL HISTORY QUESTIONS AFTER THE FIRST INTERVIEW. When answering such questions, please do not disclose any misdemeanor and felony convictions that occurred more than seven years prior to the inquiry
$22-$34. hour