Job Information
Sonepar USA Inc. Manager of Branch Operations in Seattle, Washington
At, we embrace what makes us unique. As a company with local roots and global reach, we excel at the diversity of our Associates and the different ways each of us contributes to our success. What keeps us at the forefront of progress? Our people. No matter where they work or who they are, we trust their individual skills and qualities and give them everything they need to reach their full potential. Our Leaders are focused onbuilding customer centric strategies, inspiring, empowering and developing associates, adapting to change, and driving organizational efficiencies to deliver results. What You Will Do: * Manage daily operations functions and maintain quality throughout the company. * Lead branch operations teams and provide training and coaching as needed. * Track and Analyze customer failures via UET's and CSG's and develop action plans at the root cause level. * Drive Territories and branches to meet Operational Excellence goals through regularly reviewing UETs, KPI, and dashboard tools. * Ensure consistent operations process compliance throughout Territories and Branches. * Design a strategy for maintaining consistent coverage and availability for operations needs while maintaining SUSA control requirements. * Be an ADKAR leader and advocate for change management * Promote & reinforce internal Mini Kai program by empowering everyone to respectfully question existing processes, voice concerns, and suggest improvements. * Other duties as assigned What You Will Bring: * Strong communication, Organizational, and team skills * 3-5 years prior experience supervising and developing a team. * Effective manager and developer of strategies, KPIs, persons and teams. * Familiarity and competence with all MS Suite (Excel, Teams, PPT, Word, Sharepoint, OneDrive, etc.) * Organized and detail-oriented, interacting with colleagues effectively. Physical Requirements and Work Environment: * Office environment, mainly seated at a desk. * Standing and lifting (Up to 50lbs) computer equipment and paper. Salary & Compensation: This position is an exempt position and not subject to overtime. Pay is $129,000 to $170,900 annually, DOE Why work for North Coast? Own your expertise and your future. Do you enjoy a good challenge? Great, because we value boldthinkers whoare excited totake onchallenging tasks.We strive to be the best and we share our success with our associates, customers, suppliers, and shareholders.We are always looking to expand our teams to continue to serve our customers and to grow our business. North Coast Electric, a family-owned business since 1913, became part of the Sonepar USA family in 2019. We have locations in Washington, Oregon, Idaho, Montana, Alaska, and Arizona. As a full line electrical distributor, we supply a wide range of electrical equipment to the electrical contractor, factory automation, industrial MRO, and commercial & institutional markets. 401K Plan, Competitive Medical Plans (medical, dental, and vision), Paid Vacation, Paid Sick, Paid Personal, Paid Holidays, Flexible Spending Accounts (Health and Dependent Care), Employee Assistance Program, Tuition Reimbursement, Employee Discounts, Long term and Short term disability, Life Insurance and a Definitive Career Path. About Sonepar USA Sonepar is an independent family-owned company with global market leadership in B-to-B distribution of electrical products, solutions and related services. Sonepar entered the US in 1998 and continues to grow due to strategic acquisitions and organic growth. Today, Sonepar serves the market through a network of companies with over 400 locations nationwide. For more information, visit. Stay up to date with North Coast, follow us on, and . Equal Employment Opportunity Statement Sonepar is an Equal Opportunity