Job Information
DESC Community Resource Program Assistant in Seattle, Washington
Community Resource Program Assistant
Seattle, WA (http://maps.google.com/maps?q=5270+Rainier+Avenue+South+Seattle+WA+USA+98118) •Fund Development
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Job Type
Full-time
Description
Days Off: Saturday, Sunday
Shift: Office Day
Insurance Benefits: Dental, Life, Long-term Disability, Medical (no premiums/payroll deductions for employee coverage)
Other Benefits: Employee Assistance Program (EAP), Flexible Spending Account (FSA), ORCA card subsidy, Paid Time Off (34 days per year), Retirement Plan
About DESC:
DESC (Downtown Emergency Service Center) is a nonprofit organization working to help people with the complex needs of homelessness, substance use disorders, and serious mental illness achieve their highest potential for health and well-being through comprehensive services, treatment, and housing. Our vision is a community where no person is abandoned, ignored, or experiencing homelessness.
As the region's leading provider of services to multiply disabled adults who have experienced chronic homelessness, DESC serves almost 2,000 people each day. Our integrated service model is designed to help people secure and maintain appropriate, safe and affordable housing. DESC is recognized nationally and regionally as an innovator in developing solutions to homelessness.
JOB DEFINITION:
The Community Resource Program Assistant assists with the in-kind gifts program, recruits and trains new volunteers, and coordinates volunteer projects throughout the agency. This position is a part of the Fund Development team and represents DESC and its needs to the community.
MAJOR DUTIES AND RESPONSIBILITIES:
Recruit, interview, select, train, recognize and retain volunteers.
Train incoming volunteers and set expectations for each volunteer’s time commitment, performance, and ethical responsibilities.
Assist with volunteer orientations and training curriculum.
Supervise coordination of volunteer schedules and facilitate communication between onsite program staff and volunteers.
Steward volunteers to a positive and rewarding experience with DESC, addressing needs and concerns in a timely manner and demonstrating appreciation for their contribution to DESC’s mission.
Maintain volunteer records in a Salesforce database, including hours served and upcoming shifts.
Assist in the scheduling, supervision, and execution of group volunteer service projects.
Assist with the procurement, processing, and distribution of in-kind donations by coordinating volunteer efforts and filling in for volunteer drivers or the Community Resource and Events Manager, as necessary.
Work occasional weekend days to assist with volunteer group projects.
Coordinate the work of a group of volunteers who pick up, sort and distribute clothing and other donated items throughout the organization using volunteer efforts when possible, and filling in when needed.
Coordinate delivery or pick-ups of in-kind gifts from the donation center with staff across DESC programs.
Generate monthly, quarterly, and annual reports as needed.
Assist with agency tours, events, and community presentations, as necessary.
Assist with the preparation of funding requests, reports, newsletters, and other materials as relates to the volunteer program.
Maintain safety and security by monitoring all general access areas and enforcing project rules.
Intervene in crises, respond to emergencies, and initiate action as required, including contact with emergency response systems
Work cooperatively with DESC Fund Development, program, and maintenance staff.
Support all staff in their efforts to work effectively with volunteers within their programs.
Other duties as assigned.
PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee will be required to sit for long periods of time, communicate with other persons by talking and hearing, required to lift and carry items weighing up to 25 pounds and to operate computer hardware systems. Specific vision abilities required by the job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus.
EQUAL OPPORTUNITY EMPLOYER:
DESC is committed to diversity in the workplace, and promotes equal employment opportunities for all staff members and applicants. The Agency will not discriminate against any employee or applicant for employment on the basis of race, creed, color, sex, gender, sexual orientation, age, national origin, caste, marital status, or the presence of any sensory, mental or physical disability in any employment practice, unless based on a bona fide occupational qualification. Minorities and veterans are encouraged to apply.
Requirements
MINIMUM QUALIFICATIONS:
BA degree preferred. Experience may be substituted for degree.
Experience coordinating volunteer programs preferred. Experience in human services desirable.
Strong written and oral communication skills are required.
Experience in MS Office products including Word, Excel and Power Point
Washington State Driver's License and insurable driving record.
Ability to regularly lift and carry up to 25 pounds in weight.
Ability to work effectively with clients displaying a wide range of unpleasant and/or bizarre behaviors
Ability to communicate and work effectively with staff and volunteers from various backgrounds.
Ability to represent DESC in public speaking and tabling events.
Subscribe to a philosophy of cooperation and continuity across programs and of consideration and respect for clients.
PREFERRED QUALIFICATIONS:
Experience coordinating volunteer or in-kind donation program
Experience in a human services organization
Experience using a donor database, Salesforce preferred
Salary Description
$31.64 - $35.79