Student Veterans of America Jobs

Welcome to SVA’s jobs portal, your one-stop shop for finding the most up to date source of employment opportunities. We have partnered with the National Labor Exchange to provide you this information. You may be looking for part-time employment to supplement your income while you are in school. You might be looking for an internship to add experience to your resume. And you may be completing your training ready to start a new career. This site has all of those types of jobs.

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Job Information

Amazon Applied Scientist, Amazon Customer Service in Seattle, Washington

Description

We are looking for an Applied Scientist that will develop scientific algorithms, and deploy Large Language Model (LLM) solutions to improve the customer experience and support driver needs. The Applied Scientist will work closely with technology and product teams to solve business and technology problems using scientific approaches to build an advanced driver/customer facing chat-bot that surprises and delights our customers.

As an Applied Scientist at Amazon, you will apply scientific principles to support significant invention, develop code, and will be deeply involved in bringing the algorithms to production. You will also work on cross-disciplinary efforts with other scientists within Amazon.

Key job responsibilities

  • Develop scalable efficient solutions for customers using scientifically-based methods, LLM, and decision making.

  • Help support production systems that take inputs from multiple models and make decisions in real time.

  • Automate feedback loops for algorithms in production.

  • Utilize Amazon systems and tools to effectively work with terabytes of data.

A day in the life

If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!

Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:

  1. Medical, Dental, and Vision Coverage

  2. Maternity and Parental Leave Options

  3. Paid Time Off (PTO)

  4. 401(k) Plan

About the team

The Shipping and Delivery Support (SDS) Tech team’s mission is to enable successful deliveries through fast and efficient support experiences for our drivers, recipients, and associates. The science team utilizes advanced scientific methods, including LLM to support the delivery business, and improve driver support quality and resolution efficiency.

Basic Qualifications

  • PhD, or Master's degree and 4+ years of CS, CE, ML or related field experience

  • 3+ years of building models for business application experience

  • Experience in patents or publications at top-tier peer-reviewed conferences or journals

  • Experience programming in Java, C++, Python or related language

  • Experience in any of the following areas: algorithms and data structures, parsing, numerical optimization, data mining, parallel and distributed computing, high-performance computing

Preferred Qualifications

  • Experience using Unix/Linux

  • Experience in professional software development

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $136,000/year in our lowest geographic market up to $223,400/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits . This position will remain posted until filled. Applicants should apply via our internal or external career site.

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