Student Veterans of America Jobs

Welcome to SVA’s jobs portal, your one-stop shop for finding the most up to date source of employment opportunities. We have partnered with the National Labor Exchange to provide you this information. You may be looking for part-time employment to supplement your income while you are in school. You might be looking for an internship to add experience to your resume. And you may be completing your training ready to start a new career. This site has all of those types of jobs.

Here are a few things you should know:
  • This site is mobile friendly. You do not need a log-in or password to access information.
  • Jobs on this site are original and unduplicated and come from three sources: the Federal government, state workforce agency job banks, and corporate career websites. All jobs are vetted to ensure there are no scams, training schemes, or phishing.
  • The site is refreshed daily to remove out-of-date content.
  • The newest jobs are listed first, so use the search features to match your interests. You can look for jobs in a specific geographical location, by title or keyword, or you can use the military crosswalk. You may want to do something different from your military career, but you undoubtedly have skills from that occupation that match to a civilian job.
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Job Information

Trellix MDR Operations Manager in Santa Fe, New Mexico

Job Title:

MDR Operations Manager

Role Overview:

The Strategy & Services team at Trellix is a bridge between our partners, customers, and the business. We own core strategic programs and service delivery. We are nimble, work quickly, and adapt. We span all aspects of the business, influence company direction, and drive key business decisions.

About the Role:

  • Oversee day-to-day operations of our MDR services, setting and measuring key KPIs.

  • Develop and implement operational procedures and best practices to enhance the efficiency and effectiveness of our MDR partnerships.

  • Collaborate with cross-functional teams, including Products, Sales, Order Ops to work through and streamline issues.

  • Maintain and improve MDR service delivery standards, ensuring compliance with SLAs and other performance metrics.

  • Manage relationships with key MDR partners and clients, acting as the primary point of contact for operational matters.

  • Develop and maintain detailed documentation of operational processes, outstanding issues and other key items.

  • Conduct regular performance reviews and provide feedback to the MDR team to foster continuous improvement.

About You:

  • 7+ years of experience in operations management, with a focus on MDR or similar cybersecurity services.

  • Strong understanding of the security marketplace, particularly in MDR and endpoint security solutions.

  • Proven experience in managing and optimizing security operations teams and processes.

  • Strong leadership and team management skills, with the ability to motivate and guide a diverse team of security professionals.

  • Excellent communication and interpersonal skills, with the ability to manage client and partner relationships effectively.

  • Solid knowledge of incident response methodologies and best practices.

  • Ability to stay updated on the latest cybersecurity threats and trends.

  • Comfortable working in a remote-friendly environment.

Company Benefits and Perks:

We work hard to embrace diversity and inclusion and encourage everyone to bring their authentic selves to work every day. We offer a variety of social programs, flexible work hours and family-friendly benefits to all of our employees.

  • Retirement Plans

  • Medical, Dental and Vision Coverage

  • Paid Time Off

  • Paid Parental Leave

  • Support for Community Involvement

We're serious about our commitment to diversity which is why we prohibit discrimination based on race, color, religion, gender, national origin, age, disability, veteran status, marital status, pregnancy, gender expression or identity, sexual orientation or any other legally protected status.

Trellix is a global company redefining the future of cybersecurity. The company’s open and native extended detection and response (XDR) platform helps organizations confronted by today’s most advanced threats gain confidence in the protection and resilience of their operations. Trellix’s security experts, along with an extensive partner ecosystem, accelerate technology innovation through machine learning and automation to empower over 40,000 business and government customers. More at https://trellix.com .

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