Sutter Health Patient Service Representative-Santa Cruz Flu Clinic-Temporary-Part Time in Santa Cruz, California



The Patient Service Representative , under general supervision, operates as part of the care team performing a variety of functions such as greeting patients, patient registration, insurance coverage and eligiblity verification, scheduling and telephone management.

Principal Accountabilties

  • Greets and arrives patients and others entering the department in a courteous and profesional manner in accordance with performance standards.

  • Registers new patients and updates existing patient accounts, handling any system red flags as they are encountered.

  • Schedules patient appointments.



Education, including Licensure/Certfication/Registration

  • HS diploma or equivalent required

  • Min 6 months experience in a customer service position requirement

  • Graduate of a medical receptionist training program or 6 months experience in a medical facility preferred.

Primary Location: California, Peninsula/South Bay and Santa Cruz, Santa Cruz

Organization: Palo Alto Medical Foundation

Employee Status: Temporary

Benefits: No

Position Status: Non-Exempt

Union: No

Job Shift: Day/Evening

Shift Hours: 4 Hour Shift

Days of the Week Scheduled: Monday-Friday

Weekend Requirements: Rotating

Schedule: Part Time

Hrs Per 2wk Pay Period: 40

All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, marital status, sexual orientation, registered domestic partner status, sex, gender, gender identity or expression, ancestry, national origin (including possession of a driver's license issued to individuals who did not present proof of authorized presence in the U.S.), age, medical condition, physical or mental disability, military or protected veteran status, political affiliation, pregnancy or perceived pregnancy, childbirth, breastfeeding or related medical condition, genetic information or any other characteristic made unlawful by local, state, or federal law, ordinance or regulation. External hires must pass a background check/drug screening. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with Federal, state, and local laws, including but not limited to the San Francisco Fair Chance Ordinance.