Job Information
Amazon UX Designer, Industry Products in Seattle, Washington
Description
AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.
AWS Industry Products is seeking a UX Designer to join our global research and design team. We are looking for candidates who thrive in a fast-paced startup-like environment and bring passion for solving complex product design problems at scale.
Our team is chartered to design next generation AWS products for industries such as automotive, manufacturing, clean energy, sustainability, media-entertainment, healthcare and life sciences. We partner with industry leaders to unblock entire industry with new business models, drive step changes in efficiency, and enable transformative business outcomes. We are builders applying Amazon's innovation mechanisms, following Amazon's working backwards model, and leveraging AWS technologies like AI/ML, computer vision and IoT. We build new industry products that empower customers to achieve and sustain the game changing benefits of cloud technologies at scale. We are curious, passionate, fun, and like to get stuff done.
Key job responsibilities
The UX Designer will work with product and engineering in collaboration with a global automotive industry customers. You will take technical and abstract concepts and turn them into a compelling and meaningful user experience that transforms automotive software development. You must be mission-driven, creative, and independently motivated to succeed.
As a UX Designer, you will:
• Design developer experiences and cloud-based software management services for the automotive industry.
• Contribute to strategic decisions around product definitions and roadmaps.
• Brainstorm and prototype concepts, and specify designs according to use cases.
• Create end-to-end user experiences that are useful, usable, and delightful.
• Understand and advocate for customers and their needs through research and the design and development of solutions.
• Integrate business requirements and user research to assist in developing use cases and high-level design requirements.
• Design information architecture, user interface, and interaction flow of services and experiences.
• Develop personas, customer journey maps, conceptual diagrams, wire-frames, and prototypes.
• Facilitate design processes, present to stakeholders, and iterate on designs based on feedback and user research.
• Develop and maintain detailed user interface specifications for developer handoff.
• Contribute to product management and engineering to instill UX best practices throughout a customer’s journey.
• Chart a course for yourself in ambiguous situations.
• Mentor and assist other designers.
A day in the life
Collaborate with product manager, solution architect, engineers and business development to drive UX activities
Discover business challenges and end-user needs
Facilitate design ideation, prioritization and validation workshops
Create design assets such as user personas, customer journey maps, workflow models and wire-frames
Help product manager prioritize high-value use cases
Validate and refine UX using customer feedback
Mentor junior designers inside and outside your team
Educate cross-functional product teams on human-centered design
About the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
Why AWS?
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.
Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.
Hybrid Work
We value innovation and recognize this sometimes requires uninterrupted time to focus on a build. We also value in-person collaboration and time spent face-to-face. Our team affords employees options to work in the office every day or in a flexible, hybrid work model near one of our U.S. Amazon offices.
We are open to hiring candidates to work out of one of the following locations:
Arlington, VA, USA | Santa Clara, CA, USA | Seattle, WA, USA
Basic Qualifications
3+ years of delivering design solutions as a UX designer or interaction designer experience
Have an available online portfolio
Experience prototyping (HTML, XHTML, JavaScript, CSS, Flash or Flash Catalyst, or Axure)
Preferred Qualifications
2+ years of mass-market consumer web / mobile products experience
Experience working in a collaborative team and working directly with developers for implementation of designs
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $94,200/year in our lowest geographic market up to $184,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.