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Amazon Senior UX Designer, Amazon Pay in Santa Clara, California

Description

Amazon Pay’s mission is to provide Amazon customers a superior purchase experience anywhere they shop. Delivered in an intuitive, well-crafted, and integrated solution through a human-centered approach.

Key job responsibilities

As a Lead designer for the Pay team, your work directly informs the end user experience, from both a buyer and merchant perspective.

You enable user-centric strategies, improving not only products and services but also the full end-to-end user experience. Practice a holistic approach to the buyer experience, with focus not just on pay, but on the entire journey- from pre-purchase (education, awareness, incentive, acquisition) to payment (click through, confirmation, security), through to post transaction (communication, tracking, sharing, social).

About the team

The Amazon Pay Design team designs the global shopping experience for Amazon customers wanting to leverage their account and benefits with external merchants, in-store and online. We own and design the features that make it easy for customers to discover, evaluate, and transact with Merchants.

Our team is uniquely positioned to drive Innovation - leveraging insights from customer and merchant research, defining problem statements that address pain points and opportunities, ideating on solutions, building prototypes, and testing/validating with customers. This work is critical to deliver unique, customer focused experiences that differentiate us and create a unique customer experience.

We are open to hiring candidates to work out of one of the following locations:

Santa Clara, CA, USA | Seattle, WA, USA

Basic Qualifications

  • 6+ years of design experience

  • Have an available online portfolio

  • Experience designing and prototyping with tools such as Sketch, Photoshop, Illustrator, InVision, or similar

  • Bachelor’s degree or 4+ years of equivalent experience

Preferred Qualifications

  • Experience with UX design of complex workflows and/or experience in delivering design solutions for projects of large scope and complexity.

  • Experience in best practices for information architecture and design, as well as strong knowledge of usability principles and techniques.

  • Demonstrated history of acquiring user data (e.g., conducting usability studies, performing user research) and creating personas and journey maps.

  • Experience designing and prototyping with tools such as Sketch, InVision, Photoshop, Illustrator, or similar.

  • Experience working in a collaborative, diverse team, working directly with developers for implementation of designs.

  • Strong verbal communication and presentation skills.

  • Bachelor or Master's degree in design, human-computer interaction (HCI), or equivalent degree.

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $113,000/year in our lowest geographic market up to $211,600/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.

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