Student Veterans of America Jobs

Welcome to SVA’s jobs portal, your one-stop shop for finding the most up to date source of employment opportunities. We have partnered with the National Labor Exchange to provide you this information. You may be looking for part-time employment to supplement your income while you are in school. You might be looking for an internship to add experience to your resume. And you may be completing your training ready to start a new career. This site has all of those types of jobs.

Here are a few things you should know:
  • This site is mobile friendly. You do not need a log-in or password to access information.
  • Jobs on this site are original and unduplicated and come from three sources: the Federal government, state workforce agency job banks, and corporate career websites. All jobs are vetted to ensure there are no scams, training schemes, or phishing.
  • The site is refreshed daily to remove out-of-date content.
  • The newest jobs are listed first, so use the search features to match your interests. You can look for jobs in a specific geographical location, by title or keyword, or you can use the military crosswalk. You may want to do something different from your military career, but you undoubtedly have skills from that occupation that match to a civilian job.
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Job Information

Teleperformance USA Citrix Engineer in San Juan, Puerto Rico


The IT Citrix Engineer (Implementor) duties involve monitoring, maintaining, operating, and troubleshooting daily remote access technologies. They are responsible for any issues related to applications, network, and storage related to the virtualization platform in concert with other IT Teams. They must be capable of managing performance and preventing and fixing any errors that occur within the Citrix service. They should work with the Operator team to deploy and maintain the applications for deployment via Citrix. The engineer is responsible for taking care of all the administration tools in the Citrix environment. He/she should have proficiency in ITIL and other IT operational frameworks. He/she should be able to provide all the necessary support for a Citrix Infrastructure as well as suggest changes for upgrades and improvements, in conjunction with the regional Architects


  • Main responsibility is for Level 2 support for Citrix platform which includes CVAD, CVAD Service, Cloud Resource Domains, networking, applications, the database, storage, active directory, DHCP, DNS, Windows OS, etc.

  • First point of escalation from Level 1 to solve incidents and problems related to Citrix platform.

  • Apply, verify, and monitor changes required by the operations to comply with SLAs.

  • Responsible for any problems or performance issues in the Citrix server environment and its dependencies.

  • Help in organization and management of the business applications

  • Analyze input from the Operators and incidents received by the IT Helpdesk

  • Design and implement platform security

  • Taking part in upgrading and updating the system's applications, installing it with up to date descriptions

  • Providing technical assistance for all the servers, desktops, and services

  • Take full control and accountability for applying, implementing, maintaining, and examining the documentation of the Virtual Desktop infrastructure

  • To keep themselves updated with the changing technologies.

  • Support and mentor the Operator staff

  • Work in conjunction with the regional Architects to maintain and improve the infrastructure


Work experience:

  • Experience working interactively with Citrix virtualization environments

  • Experience on implementations with thin clients (Linux preferred) and Citrix (preferred)

  • Experience upgrading and patching Windows environments

  • Knowledge of Windows Server, Active Directory, DNS, DHCP, Networking and Linux for advanced troubleshooting.

  • Experience with Cloud services from CVAD + Azure, CVAD Service and/or DaaS solutions

  • Experience identifying risks due to changes within infrastructure.

  • English proficiency (written and spoken)

  • Ability to handle stressful situations and work under pressure

  • Able to work alone and as a team member.

  • Experience with multiple virtualization platforms such as VMware, Xenserver, Azure VMs, Nutanix AHV, etc

Useful Certifications:

  • Microsoft Certified Solutions Associate - MCSA

  • VMware Certification

  • ITIL Certification

  • Citrix Certified Associate - Virtualization- CCP-V

  • Citrix Certified Professional - Virtualization - CCA-V

  • Citrix Certified Expert - Virtualization - CCE - V

  • Citrix Virtual Apps and Desktops Service on Citrix Cloud Certified - CC-VAD-CC

  • Citrix Certified Expert - Networking - CCE-N