Job Information
Oriental Bank Associate, Teller (St. Thomas) in San Juan, Puerto Rico
The Teller, Associate is responsible for providing superior and efficient customer service that includes handling an array of transactional services as well as promoting bank products in accordance with established processes, guidelines and in strict compliance with applicable regulations. This position works on-site and reports to our Altona Branch in St Thomas.
MAIN DUTIES & RESPONSIBILITIES:
Handle multiple transactional services including but not limited to deposits, withdrawals, cashing checks, processing payments, transfers, selling manager/officer checks all by following and aligned with Bank’s policies and procedures.
Promotes and provides information on the bank’s products, services and channels. Identifies cross-selling opportunities and refers customer to peers and team members.
Ensures and promotes compliance by making sure all transactions are executed strictly within the established operating policies and procedures, and assuring they adhere to all applicable guidelines and regulations.
Provides high quality and efficient services to customer base.
Ensures workstation is fully prepared to execute transactions. Keeps established controls over keys, stamps and cash assigned.
Ensures compliance with cash management and maintaining cash limits established.
Balances the cash fund at the end of each shift and reports any discrepancies to the supervisor.
Maintains logs and registers transactions per established operating procedures,
Reports and escalates to management any suspicious transaction or activity observed within & outside the Branch.
Other duties may be assigned.
MINIMUM REQUIREMENTS:
Associate, technical degree or approved credits in Business Administration or related field preferred.
One (1) year of retail, customer service or cash register experience desirable.
Equivalent combination of education and experience will be considered.
Excellent customer service and communication skills required, both verbal and written.
Basic mathematical skills required. Detail oriented and able to manage multiple priorities required.
Computer proficiency required. Knowledge of MS Office and other business applications preferred.
Availability to work Monday to Saturdays and/or based on the branch hours of operations, plus flexibility to work overtime according to business needs is required.
Oriental is an Equal Opportunity Employer ( EEO Employer / Affirmative Action for Females / Disabled / Veterans )
Recruitment Privacy Statement (https://orientalbank.com/assets/pdfs/recruitment_privacy_policy_statement.pdf)
Compliance Posters
This may be the opportunity to change your life and take your career to the next level.
Oriental is a great place to work, grow and develop. Each employee is key in the company's success. Our team consists of an excellent group of people and we believe you could be one of them. We offer you the opportunity to work and be part of an organization that is dedicated to progress. We offer diverse employment opportunities that go from internships to executive positions. We recognize that our employees are the most important asset of our company, which is why we foster an environment of collaboration, based on trust and mutual respect. Our selection process promotes equal employment opportunity and does not discriminate on grounds of sex, color, age, social status, religious beliefs, veteran status or disability. Included is reference material including our recruitment privacy policy and any relevant labor laws we abide to:
Compliance_Posters / Labor Laws (https://orientalbank.com/assets/pdfs/compliance_posters.pdf)
Recruitment Privacy Policy Statement
Esta puede ser la oportunidad que cambie tu vida y lleve tu carrera profesional a otro nivel.
Oriental es un gran lugar para trabajar, crecer y desarrollarse. Cada empleado es nuestro factor clave en el éxito de la compañía. La mejor gente del mundo trabaja aquí y creemos que podrías ser uno de ellos. Oriental te ofrece la oportunidad de trabajar y ser parte de una organización que se dedica al progreso. En Oriental ofrecemos diversas oportunidades de empleo, que van desde internados hasta puestos directivos. Reconocemos que nuestros empleados son el activo más importante de nuestra compañía, es por esto que fomentamos un ambiente de colaboración, basado en la confianza, el respeto mutuo, al valorar las diferencias de cada empleado. Nuestro proceso de selección es uno que promueve la igualdad de oportunidades en el empleo y no discrimina por razón de sexo, color, edad, condición social, creencias religiosas, condición de veterano o incapacidad. A continuación material de referencia incluyendo nuestra política de privacidad y leyes laborales aplicables:
Afiches de Cumplimiento/ Leyes Laborales (https://orientalbank.com/assets/pdfs/compliance_posters.pdf)
Política de Privacidad de Reclutamiento