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Job Information

Intel Business Operations Manager in San José, Costa Rica

Job Description

This position requires candidates to upload a resume in English, you are welcome to upload multiple versions of your resume if you prefer but an English version of your resume will be required to be considered for this position.

The Worldwide Price Operations (WWPO) Team focuses on operational excellence by keeping the business running by supporting our worldwide business partners and customers. The team plays a critical part in the order to cash process. The WWPO manager will work in a fast-paced environment overseeing a team of price experts focused on the administration of essential price master data, the creation and publication of Intel official price lists, supporting worldwide price data inquiries, price data governance, and the management of the price administration and reporting tools.

Duties include but are not limited to:

  • Set the strategy and direction to support Intel's price operational needs.

  • Analysis of complex price related business problems and develop the direction to solve.

  • Subject matter expert on SAP Price, Order management, SAP backlog swamp, and the Price Determination Logic

  • Project / Program management.

  • OKR setting and direction.

  • Growth and mentorship of direct reports

  • Insights write ups and reviews

  • Sox Audit Controls ownership

  • Drive process improvement and efficiency of price operations daily activities.

  • Maintain price data security and data governance.

  • Support pricing needs for new business integrations.

  • Customer First mindset while maintaining our price standards and audit compliance.

  • Application / Tool ownership

  • Outline solutions for price related business needs as it relates to the IDM 2.0 and the result of changes in our business and IT landscape.

Qualifications

You must possess the below minimum qualifications to be initially considered for this position. Preferred qualifications are in addition to the minimum requirements and are considered a plus factor in identifying top candidates.

Minimum Qualifications:

  • Bachelor’s degree with 6+ years (or Master’s degree with 4+ years) of business or operational experience including pricing, process engineering, compliance, and/or leading programs. Or 8+ years of relevant experience may be considered in lieu of the degree.

  • Advanced English

Preferred Qualifications:

  • 2+ years of experience using SAP Support Tools or application management.

  • 4+ years of people manager experience.

Inside this Business Group

Intel's Sales and Marketing (SMG) organization works with global customers and partners to solve critical business problems with Intel based technology solutions. SMG works across business units to amplify the customer voice and deliver solutions that accelerate their business. We work across numerous industries, including retail, enterprise and government, cloud services and healthcare as examples. The operations team focuses on forecasting, driving alignment with factory production and delivering efficiency tools and our marketing capability drives demand and localized marketing in locations around the globe. Our sales force navigates a complex partner and customer ecosystem while shaping product roadmaps, driving value for our customers, and collaborating to harness emerging technology trends to deliver comprehensive solutions.

Posting Statement

All qualified applicants will receive consideration for employment without regard to race, color, religion, religious creed, sex, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, military and veteran status, marital status, pregnancy, gender, gender expression, gender identity, sexual orientation, or any other characteristic protected by local law, regulation, or ordinance.

Benefits

We offer a total compensation package that ranks among the best in the industry. It consists of competitive pay, stock, bonuses, as well as, benefit programs which include health, retirement, and vacation. Find more information about all of our Amazing Benefits here. (https://jobs.intel.com/en/benefits)

Working Model

This role will be eligible for our hybrid work model which allows employees to split their time between working on-site at their assigned Intel site and off-site. In certain circumstances the work model may change to accommodate business needs.

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