Job Information
Amazon Sr. Technical Program Manager, WWPS Innovation Engineering in San Francisco, California
Description
Do you believe cloud computing will be a disruptive force in government? Do you have technology experience across infrastructure, security, applications, and compliance requirements such as National Institute of Standards and Technology (NIST) and the Cybersecurity Maturity Model Certification (CMMC)? Amazon Web Services is seeking a Technical Program Manager to partner with a team of system, software, and security engineers to continue build and operation of our expanding internal corporate Controlled Working Environment (CWE) in support of US and global governments. We are looking for an experienced, entrepreneurial, and motivated Technical Program Manager to lead the development of this corporate environment to include definition of architecture and technology approaches to automate, enhance, and build new functionality for end-user environments. This role is an excellent opportunity to join Amazon’s world class technical team, working with some of the best and brightest engineers and technical managers in the global community while also developing your skills and furthering your career within one of the most innovative and progressive technology companies anywhere.
Key job responsibilities
• Own and track team engineering delivery, goals, metrics, and stakeholder management.
• Work closely with business and tech leadership to define product and tech roadmap.
• Solve customer projects by applying technical and problem-solving skills.
• Create and implement automated processes that reduce manual efforts and increase overall efficiency and scalability.
• Engage with and influence the key stakeholders and internal teams to ensure compliance, security and operational functional requirements are met or exceeded.
• Own and lead sprint management activities with our engineers.
About the team
Amazon has a fast-paced environment where we "Work Hard, Have Fun, Make History." On a "typical" day engineers might deep dive to root cause a customer issue, investigate why a metric is trending the wrong way, consult with top Amazon engineers, or discuss new approaches to automate operational issues. Our team is dedicated to supporting new members, has a broad mix of experience levels/tenures, and celebrates knowledge sharing and mentorship. We care about career growth and strive to assign projects based on what will help team members develop and enable them to take on more complex tasks in the future.
Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
Why AWS
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.
Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.
Mentorship and Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.
*To be considered, you must be legally authorized to work in the US
We are open to hiring candidates to work out of one of the following locations:
Arlington, VA, USA | San Francisco, CA, USA
Basic Qualifications
5+ years of technical product or program management experience
5+ years of technical program management working directly with software engineering teams experience
7+ years of working directly with engineering teams experience
Experience managing programs across cross functional teams, building processes and coordinating release schedules
Experience leading a team of System, Infrastructure, and/or Security engineers as technical lead on large projects
Experience leading software development efforts (e.g., Agile) to build automation, testing, and/or monitoring tools using Python, Java, or Ruby
Experience defining KPIs/SLAs for continuous improvement
Excellent written and verbal communication skills, with technical and non-technical peers
Preferred Qualifications
5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience
Master's degree or advanced technical degree
Understanding and experience implementing/overseeing Government compliance requirements/programs such as NIST 800-171 and CMMC
5+ years of experience with web protocols and Linux/Unix tools and architecture
Experience with open-source technologies
Experience maintaining distributed systems and web services
Understanding of design for scalability, performance and reliability
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $119,000/year in our lowest geographic market up to $231,400/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. Applicants should apply via our internal or external career site.