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Job Information, Inc Senior Manager/Director, Software Engineering, Machine Learning Services in San Francisco, California

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Products and Technology

Job Details

Senior Manager/Director, Machine Learning Platform Services

Einstein products & platform democratizes AI and transforms the way our Salesforce Ohana builds trusted machine learning products - in days instead of months. It augments the Salesforce Platform with the ability to easily create, deploy, and manage predictive applications across all clouds. We achieve this vision by providing unified, opinionated, configuration-driven, and fully orchestrated machine learning APIs and customer-facing declarative interfaces. We are already producing over a billion predictions per day serving thousands of customers. We are looking for Engineering leaders to help us take us to the next level, and build a platform that scales to hundreds of thousands of customers, and hundreds of billions of predictions per day.


  • Hire and retain a world-class team of engineers that helps scale the Einstein Platform to the next level

  • Create and enforce processes that ensure quality of work, and drive engineering excellence

  • Exhibit a customer-first mentality while making decisions, and be responsible and accountable for the output of the team

  • Partner with Product Managers, Architects and Data Scientists to understand customer requirements, and help translate requirements to working software

  • Own the technology for fully orchestrated machine learning APIs for Einstein Platform

  • Contribute to the long-range plan, and help drive the microservices architectures for machine learning

Core Qualifications:

  • BS, MS, or PhD in computer science or a related field, or equivalent work experience

  • 5+ years of hands-on experience with big data, machine learning, and microservices architectures

  • 3+ years of experience as a people manager

  • Track record of leading highly impactful projects from conception to finish

  • Expertise in JVM based languages (Java, Scala)

  • Experience building or leading teams that have built and and run machine learning services, such as for training & inferences, at scale

  • Experience with open source projects such as Spark, Kafka, Storm, and Hadoop

  • Experience in building software on AWS cloud computing such as EMR and S3 and Heroku

Preferred Qualifications:

  • Experience working in machine learning, and technologies such as Amazon SageMaker and Google Cloud ML

  • Experience building or leading teams that have built and and run real-time data applications in production

Accommodations - If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. (

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