Job Information
City and County of San Francisco IT Applications Manager-Information Technology-Public Works (0933)(142439) in San Francisco, California
Specific information regarding this recruitment process is listed below.
This is a Position-Based Test conducted in accordance with CSC Rule 111A.
Application Opening: Wednesday, April 17, 2024
Application Deadline: Apply Immediately. Application filing will be open at least through Wednesday, May 1, 2024, at 5:00PM, and will close any time thereafter.
Compensation Range: $171,678 and $219,154 (https://careers.sf.gov/classifications/?classCode=0933&setId=COMMN) (Range A)
Recruitment ID: PBT-0933-142439
Appointment Type: Permanent Civil Service (https://careers.sf.gov/knowledge/role-types/)
San Francisco Public Works (https://www.sfpublicworks.org/) (Public Works) has a far-reaching portfolio with a $453 million annual operating budget, an active capital portfolio that exceeds $3 billion and a workforce of 1,700-plus employees. The department operates around the clock, touching every neighborhood in San Francisco. The staff designs and manages the construction of civic buildings and streets; cleans and greens the right of way; maintains civic buildings; manages multi-million-dollar bond programs; trains people for jobs; keeps the right of way free of hazards; paves the roads; repairs bridges and public stairways; expands accessibility; and works at the forefront addressing some of San Francisco’s biggest challenges. With a mission to enhance the quality of life in San Francisco for residents, visitors and business owners, Public Works is committed to providing outstanding public service through an equity lens.
Please visit the “About Us” section of our website at https://www.sfpublicworks.org about to learn more about the department’s core values, Racial Equity Initiative, leadership team, history, budget and more.
Public Works currently has a vacancy for the position of IT Applications Manager (0933 Manager V). We are seeking a technology leader who can leverage the latest software engineering and application technologies to enhance the value we offer to San Francisco Public Works. This role presents a unique opportunity to shape the direction of our application strategy and enhance system functionality, user experience, resilience, and security, enabling all business functions to effectively utilize these capabilities.
IT Applications:
IT Applications Team consists of business analysts, application developers, and project and product managers. We work with off-the-shelf solutions as well as in-house developed applications ranging from the up-and-coming Project and Construction Management software and the newly developed Commission Agenda Item Calendaring system. The IT application team primarily utilizes a .Net technology stack and is migrating into more Azure cloud technologies; in addition, we are looking towards the future in implementing newer technologies.
As the IT Applications Manager (0933 Manager V), you will manage critical aspects of Civic Technology including business analysis, solution architecture, product acquisition, software development, system implementation, and support. This pivotal role involves driving the future growth of the Applications section by curating a portfolio that aligns seamlessly with enterprise-wide organizational objectives. This includes a mix of 'in-house' and commercial, off-the-shelf (COS) solutions tailored to meet the evolving needs of the department. You will be working with and reporting directly to the San Francisco Public Works Chief Information Officer (CIO).
Your profound hands-on experience and comprehensive grasp of a broad spectrum of application technologies, software development methodologies, tools, standards, solution architecture, and application trends are essential to performing successfully. Equally vital is the ability to develop a close collaboration with business users and IT teams responsible for the underlying technology platforms, encompassing application infrastructure, data, cloud, integration technologies, and IoT computing capabilities. Beyond technical proficiency, this role offers you the opportunity to develop skills in project and portfolio management and gain an understanding of Project Management Office (PMO) operations, ensuring timely and budget-compliant delivery of critical systems.
Important and Essential Duties:
As an Applications Manager 0933, your duties may include but are not limited to the following:
Strategy and Management
Develops, implements, and provides strategic leadership for the Application section within the IT management team.
Aligns IT initiatives with the department’s strategic objectives by formulating and executing a comprehensive applications strategic plan.
Prioritizes investments in applications technology, substantiating the need for requisite resources to optimize service delivery.
Application Services
Fosters essential relationships with IT leaders, DT, DataSF, the Controller’s office, and business executives to grasp business needs; ensure cost-effective solutions that adapt swiftly to changing business priorities.
Addressing challenging technological issues, encompassing feasibility, usability, availability, scalability, and performance, while mitigating potential business risks.
Analyzing and determining the ideal approach for choosing between building and buying solutions based on the best strategy for expeditiously delivering robust and sustainable systems.
Lead the planning, selection, execution, design, and implementation of application systems, collaborating closely with users and IT teams to identify use cases, define information flows, and ensure desired outcomes.
Managing complex projects and programs spanning multiple bureaus and divisions within the department, offering expert recommendations on the most effective course of action.
Supervision and Leadership
Develop governance processes and performance metrics, shaping the team's mission and vision to cultivate a business-focused culture rooted in continuous improvement.
Manages the budget, providing cost to the budget, ensuring that projects are within budget and scope, and authorizing invoices and purchase orders.
Foster a collaborative environment conducive to teamwork, innovation, problem-solving, and exceptional performance through adept leadership.
Minimum Qualifications:
Education:
Possession of a bachelor's degree from an accredited college or university in computer science or a closely related field.
AND
Experience:
Eight (8) years of experience overseeing enterprise application delivery, of which three (3) years must include experience supervising Informational Technology (IT) professionals.
Education Substitution:
Additional qualifying experience may be substituted for up to two (2) years of the required education. One (1) year (2,000 hours) of additional qualifying experience will be considered equivalent to 30 semester units/45 quarter units.
Desired Qualifications
Master’s degree in computer science or a related field.
Exceptional leadership skills, capable of communicating an organizational vision that inspires and motivates staff, harmonizing with IT and business strategy.
Experience conveying technical concepts to business leaders and translating business concepts for the team.
Direct experience utilizing EAM, PeopleSoft, HR Information Systems, Financial Management Systems, ServiceNow, ArcGIS, and/or commercial Record Management Systems.
Direct experience in data analysis using business intelligence reporting tools like SQL Server Business Intelligence, Tableau, and Power BI, yielding valuable insights for decision-making.
Experience in life-cycle technology product management from ideation to product retirement.
IT consulting experience.
Experience managing large IT teams.
Solution Architecture experience for complex business challenges.
Verification:
Please make sure your application is complete and demonstrates how you meet the minimum qualifications. Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process. More information can be found at: https://sfdhr.org/information-about-hiring-process#verification
All work experience, education, training and other information substantiating how you meet the minimum qualifications must be included on your application by the filing deadline. Information submitted after the filing deadline will not be considered in determining whether you meet the minimum qualifications.
Resumes will not be accepted in lieu of a completed City and County of San Francisco application.
Note: Any misrepresentation or falsifying one's education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco.
What else should I know?
SELECTION PROCEDURE/EXAMINATION REQUIREMENTS
After application submission, candidates deemed qualified must complete all subsequent steps to advance in this selection process, which includes the following:
Minimum Qualification Supplemental Questionnaire (MQSQ)(Weight: Qualifying):
Candidates will be required to complete a MQSQ as part of the employment application. This MQSQ is designed to obtain specific information regarding an applicant's experience in relation to the Minimum Qualifications (MQ) for this position. The MQSQ will be used to evaluate if the applicant possesses the required minimum qualifications.
Supplemental Questionnaire (Weight 100%):
Candidates deemed qualified will be invited to participate in an examination designed to measure their relative knowledge, skills and abilities in job-related areas, which may include, but not be limited to: knowledge of federal, state and local laws, rules and regulations in the areas of the job; management ability, supervisory ability, problem-solving ability, analytical ability, interpersonal ability and written communication ability.
Note: Candidates must achieve a passing score on the Supplemental Questionnaire examination to be ranked on the eligible list.
Eligible List/Score Report:
Once you pass the exam, you will be placed on an eligible list and given a score and a rank. The duration of the eligible list will be six (6) months and may be extended with the approval of the Human Resources Director.
Certification:
The certification rule for the eligible list resulting from this exam will be the “Rule of the List”.
Post-Eligible List:
Candidates will be invited to interview based on test scores and experience that most closely matches the responsibilities of the position determined from a review of the application materials.
Terms of Announcement and Appeal Rights
Applicants must be guided solely by the provisions of this announcement, including requirements, time periods and other particulars, except when superseded by federal, state or local laws, rules or regulations. Clerical errors may be corrected by posting the correction on the Department of Human Resources website at https://careers.smartrecruiters.com/CityAndCountyOfSanFrancisco1/.
The terms of this announcement may be appealed under Civil Service Rule 111A.35.1. The standard for the review of such appeals is ‘abuse of discretion’ or ‘no rational basis’ for establishing the position description, the minimum qualifications and/or the certification rule. Appeals must include a written statement of the item(s) being contested and the specific reason(s) why the cited item(s) constitute(s) abuse of discretion by the Human Resources Director. Appeals must be submitted directly to the Executive Officer of the Civil Service Commission within five business days of the announcement issuance date.
Additional Information Regarding Employment with the City and County of San Francisco:
Information About The Hiring Process (https://sfdhr.org/information-about-hiring-process)
Conviction History
Employee Benefits Overview (https://sfdhr.org/benefits-overview)
Equal Employment Opportunity (https://sfdhr.org/equal-employment-opportunity)
Disaster Service Worker (https://sfdhr.org/disaster-service-workers)
ADA Accommodation
Veterans Preference (https://careers.sf.gov/knowledge/#veteranspreference)
Seniority Credit in Promotional Exams
Right to Work (https://sfdhr.org/information-about-hiring-process#identification)
Copies of Application Documents
Diversity Statement (https://sfdhr.org/information-about-hiring-process#diversitystatement)
Statement on Diversity, Equity, and Inclusion: At the City and County of San Francisco, we share a commitment to a diverse, inclusive and equitable community. Each member of our organization is responsible and accountable for what they say and do to make San Francisco an inclusive and equitable place to live and work by employing fair and just practices to and for all.
Applicants will receive a confirmation email that their online application has been received in response to every announcement for which they file. Applicants should retain this confirmation email for their records. Failure to receive this email means that the online application was not submitted or received.
If you have any questions regarding this recruitment or application process, please contact the analyst, Lateef Taylor, at Lateef.Taylor@sfdpw.org.
The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.