Job Information
Gap Inc. Director, Communications in San Francisco, California
About Old Navy
Forget what you know about old-school industry rules. When you work at Old Navy, you’re choosing a different path. From day one, we’ve been on a mission to democratize fashion and make shopping fun again. Our teams make style accessible to everyone, creating high-quality, must-have fashion essentials for the whole family, with love, season after season.
We opened our first store in 1994 in San Francisco and have been on a roll ever since. We cultivate a community of playful personalities that thrive in a fast-paced environment where our employees can be their most authentic selves. Here, we’re family.
About the Role
As the Director of Communications, you are responsible for developing effective messaging and communication strategies for the field
organization. You will collaborate with internal and external partners to influence functional support in efforts to simplify the work for our
store teams. You will bring a deep understanding of the business and leverage your understanding of industry trends to shape stories that
convey the company’s priorities, values, and market position. You will lead a team to integrate and operationalize all planned activities to
enable stores, field leadership and HQ business partners to optimize performance and results. You should have outstanding leadership,
organizational and project management skills with superior written and verbal communication.
What You'll Do
Collaborate with store operations, field leaders and other functional business partners to define, develop and drive key business priorities to support stores and brand goals.
Lead cross functional teams to manage and implement organizational change while defining success criteria, aligning milestones and stakeholder communications.
Independently own and manage strategic initiatives, leading cross functional teams in evaluation of hypotheses, strategic analysis / planning, and operational execution to further store goals and priorities.
Develop and refine project scope, structure, and approach, quantitative and qualitative analyses.
Identify key issues, guide analysis, develop conclusions, and present findings to cross functional leaders.
Build cross functional partnerships and consensus.
Understand emerging industry trends to influence communication strategy for brand and field team.
Drive cultural and change initiatives to improve our field communication strategy that will position the brand as a great place to work.
Be creative, innovative, and curious; able to move from concept to ideation to execution, strong bias for action.
Prioritize, multitask, and oversee multiple concurrent projects and workstreams with various business partners.
Evaluate complex situations and analyze data to make judgments and recommend solutions.
Lead and motivate the ON field communication team to produce high-level, brand-driven content.
Follow up on analytics to evaluate effectiveness of communication plan delivery.
Who You Are
Store Operations experience with a passion for developing team members and mentoring future leaders.
High attention to detail with demonstrated ability to care for multiple, competing priorities simultaneously.
Concrete experience managing complex projects and programs requiring thorough leadership to align multiple teams and stakeholders.
Comfortable dealing with ambiguity in a dynamic business landscape.
Able to manage multiple tasks and projects, prioritize, and adapt to a changing environment.
Strong relationship building skills and experience working closely with senior executives and cross functional partners to influence strategic agendas and operationalize key strategic initiatives.
Strong critical thinking and business curiosity, including strong analytical and creative problem-solving skills.
Demonstrated ability to work with complex and detailed data to drive insights and decisions.
Excellent written, verbal, and advisory skills, including speechwriting experience; proven track record of delivering exceptional written work.
Flexible to workdays, nights, weekends, and holidays to meet the needs of business; able to travel overnight as required.
Benefits at Old Navy
Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees.
One of the most competitive Paid Time Off plans in the industry.*
Employees can take up to five “on the clock” hours each month to volunteer at a charity of their choice.*
Extensive 401(k) plan with company matching for contributions up to four percent of an employee’s base pay.*
Employee stock purchase plan.*
Medical, dental, vision and life insurance.*
See more (https://corporate.gapinc.com/en-us/careers/gap-inc-careers/gap-inc-benefits) of the benefits we offer.
*For eligible employees
Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. In 2022, we were recognized by Forbes as one of the World's Best Employers and one of the Best Employers for Diversity.
Salary Range: $138,700 - $199,100 USD
Employee pay will vary based on factors such as qualifications, experience, skill level, competencies and work location. We will meet minimum wage or minimum of the pay range (whichever is higher) based on city, county and state requirements.
US Candidates
Please note that effective, June 30, 2022, Gap Inc. will no longer require any of its employees to wear face masks or require proof of COVID vaccination, unless required by local or state/provincial mandates or as part of Gap Inc’s quarantine guidelines after being exposed to or testing positive for COVID. Therefore, please disregard any language in any job posting that refers to Gap Inc.’s face mask and proof of vaccination policy as said policy is no longer effective.