Student Veterans of America Jobs

Welcome to SVA’s jobs portal, your one-stop shop for finding the most up to date source of employment opportunities. We have partnered with the National Labor Exchange to provide you this information. You may be looking for part-time employment to supplement your income while you are in school. You might be looking for an internship to add experience to your resume. And you may be completing your training ready to start a new career. This site has all of those types of jobs.

Here are a few things you should know:
  • This site is mobile friendly. You do not need a log-in or password to access information.
  • Jobs on this site are original and unduplicated and come from three sources: the Federal government, state workforce agency job banks, and corporate career websites. All jobs are vetted to ensure there are no scams, training schemes, or phishing.
  • The site is refreshed daily to remove out-of-date content.
  • The newest jobs are listed first, so use the search features to match your interests. You can look for jobs in a specific geographical location, by title or keyword, or you can use the military crosswalk. You may want to do something different from your military career, but you undoubtedly have skills from that occupation that match to a civilian job.
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Royal Communications Consultants Inc Desktop Support Specialist - ONSITE San Francisco in San Francisco, California

The Desktop Support Specialist is responsible for providing day-to-day technical support to internal users, including C-Level executives.  This position requires a highly motivated problem solver with excellent customer service skills and desktop engineering skills. The candidate is responsible for installing, configuring, and troubleshooting Microsoft Windows, Apple iOS, notebook computers, peripherals, tablets, and other relevant items, including Audio/Visual equipment.  Will work closely with other members of the IT department to support all end users. 

Essential Duties And Responsibilities

  • Provide Tier 1 and Tier 2 infrastructure/desktop technical assistance, support and analysis for incoming requests through the firm's online service & request tracking system both remotely, over the phone and/or in-person; Triage, Resolution/Follow-Up with clear documentation of progress.

  • Perform initial analysis of network issues, resolving/escalating as needed

  • Document common issues/causes/solutions; policies and procedures; user-guide creation; FAQs and web-based guides.

  • Setup, maintain, diagnose and troubleshoot problems with Windows operating system and various software applications, file-sharing, printing, and imaging/cloning/system configurations.

  • Setup, maintain, diagnose and troubleshoot problems with mobile devices including (but not limited to): Apple iPads & iPhones and Android-based devices.

  • Manage the deployment or reimage/refresh of hundreds of laptops and desktops; including safe backup and transfer of user data accordingly.

  • Oversee installation/configuration/troubleshooting of various printers, scanners, MFD's and other devices.

  • Maintain inventory of all technology assets.

  • Identify current trends and common issues; suggest proactive solutions to potential issues.

     

    Skills, Education & Experience

     

  • High-School Diploma or GED required.

  • Minimum 3+ years of experience in setup, configuration and troubleshooting of desktop/notebook/mobile hardware and software (Windows/iOS/Android).

  • Knowledge in the use and configuration of Microsoft Office for PC.

  • Some knowledge of TCP/IP networking and related services (i.e. DNS, SMTP, DHCP, etc.) Active Directory user and group concepts, management, and administration.

  • Ability to clearly communicate technical concepts to non-technical people.

  • Ability to identify and escalate situations requiring urgent attention.

  • Experience supporting a variety of Wi-Fi enabled devices.

  • Experience supporting A/V equipment is a plus.

  • Experience creating/maintaining system images for Windows.

  • Experience with full disk encryption software.

  • Experience in automation and scripting: PowerShell, VBScript, batch, etc., a plus but not required.

  • Knowledge of ServiceNow.

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