Job Information
Walmart (USA) Senior Manager, UX Design Content - Enterprise Services in San Bruno, California
Position Summary...
What you'll do...
Senior Manager, UX Content Design (Enterprise Services)
About the Team
Our team builds products to enhance the lives of millions of Americans. We create richly compelling digital experiences for customers and members, whether they are at home, in our stores, or on the go.
As a Senior Manager, UX Content Design working in Enterprise Services , you will lead the content domain across key areas of the product, focusing on spaces such as Marketplace, Connect and Creator tools. You'll set the team's vision for the best enterprise content experiences and create a space for cross-functional colleagues to collaborate. You will facilitate conversations, run workshops, create content processes to leverage the collective creativity, experience, and intelligence of partners in business, product management, engineering and analytics to create market-leading solutions. You'll employ your great strengths in storytelling to present your vision and content rationale in a compelling, convincing manner to the wider team and executives. You will create and champion the highest quality content, helping drive the development of foundational tools, frameworks and resources that allow the team to scale efficiently and deliver excellent, consistent and compelling work.
As the biggest player in the game, at Walmart we trust our teams to innovate the future of shopping. If you are motivated by complex, purposeful challenges, being a Senior Manager , UX Content Design at Walmart could be the fit you've been looking for.
You'll sweep us off our feet if you have...
A servant leader mentality.
A demonstrated track record working cross-functionally in shipping successful product copy in a fast-paced environment.
Experience facilitating workshops and aligning stakeholders through the use of sound rationale. You find opportunities to bring out the best in people and flex to the needs of the program by refining the messaging.
A deep appreciation for systems thinking and a keen understanding of information architecture, both from a design and content lens.
A positive mindset with a penchant for puzzles. You're nimble and understand innately what 'less is more' means to the user.
The ability to produce great work in short timeframes, multi-task across different projects and platforms and adapt to the ever-changing priorities of the business.
The energy and empathy to motivate and support teams and partners.
A knack for leading by doing, inspiring, coaching and contributing to the design org's culture.
You'll make an impact by:
Crafting the strategic vision for the team, you'll oversee the team's workload as well as your own, making sure content has been fully briefed on the scope of work, then delivering a solution with cogent, on-brand product copy.
Leading your team and working well with others.
Solving complex problems with curiosity and openness.
Collaborating seamlessly and flexibly with cross-functional partners to drive best-in-class thinking from all parts of the organization.
Proactively soliciting, leveraging, and sharing design research, competitive analysis, relevant metrics/KPIs to deliver strategic, engaging, impactful communications.
Thinking holistically through the entire ecosystem of end users and competitors.
Preferred qualifications:
Degree in Communications, Journalism, Digital Design, or similar and 7-10 years of experience in UX content strategy/design (not product marketing)
2+ years as a people manager
Have a fantastic portfolio of elegant design solutions
Excellent written and verbal communication
The above information has been designed to indicate the general nature and level of work performed in the role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. The full Job Description can be made available as part of the hiring process.
Perks and Benefits
Beyond competitive pay, you can receive incentive awards for your performance. Other great perks include 401(k) match, stock purchase plan, paid maternity and parental leave, PTO, multiple health plans and much more.
Equal Opportunity Employer
Walmart, Inc. is an Equal Opportunity Employer - By Choice. We believe we are best equipped to help our associates, customers and the communities we serve live better when we really know them. That means understanding, respecting and valuing diversity- unique styles, experiences, identities, ideas and opinions - while being inclusive of all people.
At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.
For information about PTO, see https://one.walmart.com/notices .
Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
For information about benefits and eligibility, see One.Walmart .
HOBOKEN, New Jersey US-10279:The annual salary range for this position is $132,000.00-$264,000.00
San Bruno, California US-08848:The annual salary range for this position is $143,000.00-$286,000.00
DALLAS, Texas US-09648/BENTONVILLE, Arkansas US-09401:The annual salary range for this position is $110,000.00-$220,000.00
Additional compensation includes annual or quarterly performance bonuses.
Additional compensation for certain positions may also include:
- Stock
Minimum Qualifications...
Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.
Option 1: Bachelor's degree in UI/UX design, graphic design, visual communication, product design, computer science, information technology, or related area and 5 years' experience in UI/UX, interactive and visual design, electronics art, multimedia design, or related area. Option 2: 7 years' experience in UI/UX, interactive and visual design, electronics art, multimedia design, or related area.
2 years' supervisory experience.
Preferred Qualifications...
Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.
Design certification (for example, IDEOU - Foundations in Design Thinking Certificate), Driving product development in a user experience area, Master's degree in UI/UX Design, Interactive and Visual Design, Product Design, or related area, Related industry experience (for example, retail, supply chain, eCommerce, healthcare), UI/UX, Interactive and Visual Design, Electronics Art, Multimedia Design, or related area, We value candidates with a background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly. The ideal candidate would have knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmart's accessibility standards and guidelines for supporting an inclusive culture.
Masters: Architecture, Masters: Artificial Intelligence, Masters: Business, Masters: Cognitive Science, Masters: Computer Science
Primary Location...
850 Cherry Avenue, San Bruno, CA 94066-3031, United States of America
Walmart, Inc. is an Equal Opportunity Employer- By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity- unique styles, experiences, identities, abilities, ideas and opinions- while being inclusive of all people.