Job Information
Walmart (USA) Senior Manager, Lifecycle Marketing - Seller Engagement in San Bruno, California
Position Summary...
What you'll do...
Are you passionate about effective and engaging marketing campaigns as much as we are? Do you have experience in marketing automation, audience segmentation and tech stack development? If so, then we would like to talk to you about an exciting opportunity to help define the vision for further development of the seller marketing CRM and our communications channels such as email, sms , in-app messaging, and more.
We are seeking a highly skilled and experienced Senior Manager of Seller Engagement to join our dynamic Seller Marketing and Education team. In this role, you will drive the growth and success of our Marketplace platform by developing and maintaining effective communication channels and strategies to engage and support our sellers across all lifecycle stages . As a primary steward of the seller engagement strategy, you'll influence thousands of online sellers while working alongside an engaged and forward-thinking team. You will l ead your team and cross-functional business partners in executing and measuring multimedia marketing campaigns that drive product adoption and seller retention.
You'll sweep us off our feet if...
You are a visionary and a marketer at heart passionate about marketing technology, strategies and channels.
You're a cross-functional leader and collaborator capable of aligning multiple teams on a consistent approach to marketing communications.
You're a results-oriented and data-driven professional determined to deliver business growth.
You'll make an impact by:
Drive seller reach and engagement to deliver impactful growth across various seller lifecycle stages and personas .
Lead the team to own, maintain and manage day-to-day operations of our outbound communications channels such as email, SMS, in-app messaging, webinars, and other relevant platforms.
Drive innovation to ensure marketing campaigns engage and convert target audiences, optimizing message content, timing, and segmentation to achieve high open and click-through rates .
Partner with the GTM and Marketing Operations teams to support the activation of comprehensive seller engagement campaigns to drive overall business objectives for product adoption and seller satisfaction.
Continuously align with stakeholders to ensure consistent governance and use of communications platforms minimizing seller fatigue.
Develop and maintain marketing CRM ensuring effective seller segmentation, personalization, and automation.
Define business requirements for developing new communications capabilities and partner with the Product and Engineering teams on developing and driving the product roadmap.
Closely monitor marketing KPIs and derive actionable insights to continually improve seller engagement initiatives and ensure maximum impact and ROI.
Provide regular updates on business plans, priorities, and results to leadership.
Manage, train, and mentor a team of channel managers supporting a collaborative and results-oriented team culture.
Stay up-to-date with industry trends, competitor activities, and best practices in digital marketing and seller engagement.
Ensure all email and SMS marketing practices adhere to relevant regulations and best practices, QA all email/SMS campaigns and LPs where applicable.
Preferred Qualifications:
Bachelor's degree
7+ years of experience in digital marketing or product marketing
3+ years of experience leading teams
A nalytic s experience in an enterprise environment
Experience with marketing automation segmentation
Experience with marketing communications channels such email, sms , in-app messaging is a must
Proficiency in a contemporary CRM platform (HubSpot preferred)
Hands - on experience in product marketing campaign delivery, set up and analytics
Proven ability to master and learn processes and platforms quickly
Excellent communication skills - both verbal and written
Collaborative work ethic as partnership with stakeholders at all levels is key
Ability to move fast, in an often ambiguous and fluid environment
Beyond competitive pay, you can receive incentive awards for your performance. Other great perks include 401(k) match, stock purchase plan, paid maternity and parental leave, PTO, multiple health plans, and much more.
About Walmart Marketplace
Join Walmart, the #1 omni-retailer in the world, and its fast-growing Marketplace business and team. The Marketplace business is our third-party seller business on Walmart.com . It is already large, growing rapidly, and a top-three strategic priority for the company . We enjoy a scrappy, startup culture and environment - but with the resources of the Fortune #1 company . Come help us grow this critically important business to Walmart.
About Walmart
Join Walmart and your work could help over 2 6 5 million global customers live better every week. Yes, we are the Fortune #1 company. But you'll quickly find we're a company who wants you to feel comfortable bringing your whole self to work. A career at Walmart is where the world's most complex challenges meet a kinder way of life. Our mission spreads far beyond the walls of our stores. Join us and you'll discover why we are a world leader in diversity and inclusion, sustainability, and community involvement . From day one, you'll be empowered and equipped to do the best work of your life.
At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.
For information about PTO, see https://one.walmart.com/notices .
Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
For information about benefits and eligibility, see One.Walmart .
Hoboken, New Jersey US-10649:The annual salary range for this position is $108,000.00-$216,000.00
San Bruno, California US-08848:The annual salary range for this position is $117,000.00-$234,000.00
BENTONVILLE, Arkansas US-09401:The annual salary range for this position is $90,000.00-$180,000.00
Additional compensation includes annual or quarterly performance bonuses.
Additional compensation for certain positions may also include:
- Stock
Minimum Qualifications...
Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.
Bachelor's degree in Marketing, Business, or related field and 3 years' experience in marketing or related field OR 5 years' experience in marketing or related field
Preferred Qualifications...
Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.
Digital marketing (for example, affiliate marketing, display advertising), Leading a cross-functional team
Primary Location...
850 Cherry Avenue, San Bruno, CA 94066-3031, United States of America
Walmart, Inc. is an Equal Opportunity Employer- By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity- unique styles, experiences, identities, abilities, ideas and opinions- while being inclusive of all people.