Student Veterans of America Jobs

Welcome to SVA’s jobs portal, your one-stop shop for finding the most up to date source of employment opportunities. We have partnered with the National Labor Exchange to provide you this information. You may be looking for part-time employment to supplement your income while you are in school. You might be looking for an internship to add experience to your resume. And you may be completing your training ready to start a new career. This site has all of those types of jobs.

Here are a few things you should know:
  • This site is mobile friendly. You do not need a log-in or password to access information.
  • Jobs on this site are original and unduplicated and come from three sources: the Federal government, state workforce agency job banks, and corporate career websites. All jobs are vetted to ensure there are no scams, training schemes, or phishing.
  • The site is refreshed daily to remove out-of-date content.
  • The newest jobs are listed first, so use the search features to match your interests. You can look for jobs in a specific geographical location, by title or keyword, or you can use the military crosswalk. You may want to do something different from your military career, but you undoubtedly have skills from that occupation that match to a civilian job.
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Conduent Customer Experience Associate III in San Antonio, Texas

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.

Customer Service Representative III- (Onsite)

$18.00/HR

Great Benefits

PAID TRAINING!  

Summary:

As a Customer Service Representative III , you will assist the EPS Call Center with all aspects of the customer service functions, including receiving inbound calls from Debit card cardholders; provide appropriate and accurate information over the telephone. Under the department supervisor(s) direction, CCA III will assist with supervisor calls and callbacks, agent chat assistance and any other related task.

*What you will be doing: *

  • Assists with inbound calls from cardholders with questions or concerns about their Debit card accounts when an escalation is needed or call volume is required.

  • Assists with supervisor call backs

  • Assists with agent chat assistance

  • Assists with the call center floor to assist representatives with questions or difficult telephone calls.

  • Answers inquiries regarding general dispute process

  • Data entry of disputes when necessary

  • Assist department supervisor and manager in implementation of work assignments. Act as department supervisor without supervisor/manager.

  • Performs all other duties as assigned.

People who succeed in this role have:

  • The ability to convey complex information in clear and concise terms to ensure customer understanding.

  • Strong work ethic.

  • Effective and accurate written and verbal communication skills.

  • Effective problem-solving skills.

  • Can navigate multiple applications and research solutions with ease

  • Love helping people and guiding them to the best solution for their issue 

  • Are excited by innovative technology 

  • Provide calm conflict resolution and problem solving for frustrated customers 

  • Can work in a structured environment for the duration of your allotted, full-time schedule taking high-volume calls from customers 

  • Can commit to 100% attendance for three to five weeks of paid training 

Requirements

  • Must be at least 18 years of age or older.

  • Must have a High School Diploma, or GED

  • A minimum of 1 year experience in Call Center or Customer Services

  • Previous experience in a lead role a plus

  • Knowledge of PCs and related software

  • Experience in data entry (Alpha and numeric) or with 10 key calculators with minimal error ratio.

  • Must be able to successfully pass a criminal background check, credit check, and security fingerprint.

Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.

People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by clicking on the following link, completing the accommodation request form, and submitting the request by using the "Submit" button at the bottom of the form. For those using Google Chrome or Mozilla Firefox please download the form first: click here to access or download the form (https://downloads.conduent.com/content/usa/en/file/conduent-applicant-adaaa-referral-form.pdf) . You may also click here to access Conduent's ADAAA Accommodation Policy (http://downloads.conduent.com/content/usa/en/document/cdt_adaaa_accommodation_pol.pdf) .

At Conduent we value the health and safety of our associates, their families and our community. For US applicants while we DO NOT require vaccination for most of our jobs, we DO require that you provide us with your vaccination status, where legally permissible. Providing this information is a requirement of your employment at Conduent.

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