Job Information
Stryker IT Senior Business Analyst - Order to Commissions (Hybrid) in San Antonio de Belen, Costa Rica
We are excited to be named one of the World’s Best Workplaces by Fortune Magazine!
We are proud to offer you our total rewards package which includes bonuses, healthcare, insurance benefits, retirement programs, wellness programs, as well as service and performance awards – not to mention various social and recreational activities, all of which are location specific.
Who we Want:
Analytical problem solvers. People who go beyond just fixing to identify root causes, evaluate optimal solutions, and recommend comprehensive upgrades to prevent future issues.
Goal-oriented: Keeping the customer and requirements squarely in focus, people who deliver safe and robust solutions.
Collaborative partners. People who build and leverage cross-functional relationships to bring together ideas, information, use cases, and industry analyses to develop best practices.
Dedicated achievers. People who thrive in a fast-paced environment and will stop at nothing to ensure a project is complete and meets regulations and expectations.
Job description
The Senior Business Functional Analyst partners with stakeholders and technical teams to solicit and document process flows, features, requirements, and user stories as part of projects and enhancements and ensures quality delivery of those requirements through other IT partners including third party. He/she is responsible for building strong collaborative relationships with the stakeholders with a specific focus on the Order to Commissions workstream leveraging technologies such as SalesForce.com, SAPC, Callidus, and Varicent.
What you will do:
Build and maintain strong relationship with stakeholders
Act as functional subject matter expert in technologies such as: SalesForce.com, SAPC, Callidus, and Varicent.
Responsible for soliciting and documenting features, functional requirements and user stories and ensuring quality delivery through other IT partners including third parties
Document test cases and perform or manage user acceptance testing in partnership with testing center of excellence as applicable
Effectively leverage collaboration and planning tools such as Azure DevOps (ADO) for documentation of requirements and test cases
Partner with testing center of excellence to ensure regression test scripts remain updated and are run on a regular basis to ensure platform continuity
Partner with stakeholders and technical teams to drive consensus on the best solution to business problems and the delivery of new solutions and enhancements
Define tangible, functional use cases that align desired technology output to the commercial business objectives
Recommend business process and system changes to improve efficiency and business outcomes
Manage minor and major enhancement initiatives launching key capabilities to the platform in a governed fashion
Ensure clear communication between stakeholders and IT development and support teams
This is an individual contributor role that requires use of judgement in applying professional expertise and is expected to work independently with minimal supervision
Expected to effectively collaborate in a global team environment
What you need:
Bachelor’s in Business Administration, Management of Information Systems (MS), or Computer Information Systems (CS or CIS) preferred
Minimum of 2 years of professional experience is required
Experience with process mapping and/or documenting complex processes and presenting them in a clear and understandable format is required
Ability to understand, evaluate and recommend changes to business processes is required
Knowledge of System Development Lifecycle Methodologies (SDLC) and Agile Development methodologies is preferred
Demonstrated functional and/or technical acumen in technologies such as: SalesForce.com, SAPC, Callidus, and Varicent preferred
Stryker is a global leader in medical technologies and, together with its customers, is driven to make healthcare better. The company offers innovative products and services in MedSurg, Neurotechnology, Orthopaedics and Spine that help improve patient and healthcare outcomes. Alongside its customers around the world, Stryker impacts more than 150 million patients annually.
Stryker Corporation is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status. Stryker is an EO employer – M/F/Veteran/Disability.