Job Information
RES-CARE, INC. REGIONAL ACCOUNT MANAGER in SALT LAKE CITY, Utah
Requisition: 2024-144209
REGIONAL ACCOUNT MANAGER Job Locations
US-UT-SALT LAKE CITY
ID 2024-144209
Line of Business Amerita
Position Type Full-Time Our Company
Amerita Overview
Amerita is a leading provider of Specialty Infusion services focused on providing complex pharmaceutical products and clinical services to patients outside of the hospital. As one of the most respected Specialty Infusion providers in America, we service thousands of patients nationwide through our growing network of branches and healthcare professionals. Using a balance of account management and direct telephone outreach, the primary responsibility of the Regional Account Manager (inside sales) position will be to develop and manage a designated territory with the goal of providing education and care coordination to prescribers for all Amerita products and services. This position acts as a single point of contact by assisting the prescriber in evaluating referrals and performing care coordination to ensure service level requirements are met. In most cases this responsibility is carried out in coordination with a mirrored outside sales representative. The targeted customers are physicians, NPs, PAs, nursing staff, office managers, administrative and pharmacy staff within prescriber offices settings. This is a REMOTE position supporting accounts in the Mountain Time Zone. * Medical, Dental and Vision Benefits plus, HSA and FSA Savings Accounts * Supplemental Coverage - Accident, Critical Illness and Hospital Indemnity Insurance * 401(k) Retirement Plan with Employer Match * Company paid Life and ADandD Insurance, Short-Term and Long-Term Disability * Employee Discounts * Tuition Reimbursement * Paid Time Off and Holidays
Responsibilities
Seeks out opportunities for prescriber experience process improvement and collaborates with Pharmacy OPS and outside sales to achieve prescriber experience improvement and sales goals * Achieves designated call expectations for assigned prescribers with a focus on top targets, key influencers, and pipeline leads * Responsible for identifying, ranking, prospecting, and developing key specialty practices and business relationships in neurology, immunology, and GI accounts within targeted regional territory * Assists with sales escalations and communicates routinely with field sales representative partner about details impacting prescriber or patient experience * Supports education and delivery of key messages and product presentations within initiatives (i.e. Selling our Success communication, drug launches, Medicare changes, etc.) designed to ensure territory meets performance requirements * Responsible for forwarding calls pertaining to clinical information and questions (i.e., dosing directions, adverse events, counseling, etc.) to Staff Pharmacists * Documents and meticulously makes notations in each patient's profile and/or CRM regarding every update and aspect of a customer's/physician's care or needs * Uses discretion and independent judgment in handling customer complaints received, while documenting and forwarding to appropriate administrative staff * Obtains and manages prescriber communication preferences * Nurtures and manages prescriber relationships to improve loyalty, and retention * Utilizes RAMConnect Tool to ensure all account prescriptions are... For full info follow application link.
Res-Care, Inc., dba BrightSpring Health Services ("ResCare"), is an Equal Opportunity Employer. ResCare does not discriminate against any person on the basis of gender, race, color, national origin, religion, disability, age, veteran status, gender identity or sexual orientation in admission, treatment, or partic ipation in its programs, services and activities, or in employment, or on the basis of gender in its health programs and activities.
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