Job Information
University of Utah Health Mobile Crisis Outreach Team (MCOT) Supervisor in SALT LAKE CITY, Utah
Overview
As a patient-focused organization, University of Utah Health exists to enhance the health and well-being of people through patient care, research and education. Success in this mission requires a culture of collaboration, excellence, leadership, and respect. University of Utah Health seeks staff that are committed to the values of compassion, collaboration, innovation, responsibility, diversity, integrity, quality and trust that are integral to our mission. EO/AA
Description:
The Licensed Mental Health Clinician (LCSW or CMHC) in this position supervises the daily activities of the Mobile Crisis Outreach Team (MCOT), and Dispatchers by coordinating ongoing education, monitoring quality control and safety processes, hiring and training of new staff, evaluating performance, and scheduling work shifts. This working supervisor role will be primarily focused on providing support to frontline workers, and will also be paired with a Certified Peer Support Specialist or Certified Crisis Worker to engage in the community as a clinical worker for high priority calls when needed.
Huntsman Mental Health Institute Crisis Services
Mobile Crisis Outreach Teams (MCOT) offer community-based intervention to individuals living in the Salt Lake County. Outreach teams go to homes, schools, shelters, work, or anywhere else in the community where a person is experiencing a crisis. A two person team is in place to support emergency department and justice system diversion. Teams will have cars and equipment to complete most of their work in the field. Teams will be managed and dispatched by an MCOT Dispatcher in real time using a GPS location program to dispatch a team to the location of the person in crisis in order to achieve the needed and best outcome.
The main objectives of mobile crisis services are to provide rapid response, assess the individual, and resolve crisis situations that involve children and adults who are presumed or known to have a behavioral disorder. Additional work includes linking people to needed services to reduce psychiatric hospitalizations, including hospitalizations that follow psychiatric ED admissions.
Huntsman Mental Health Institute Crisis Website
Responsibilities
Oversees the delivery of patient care and/or customer service, ensuring the timely resolution of concerns.
Triage/screening, including explicit screening for suicidality
Assessment
De-escalation/resolution
Peer support
Coordination with medical and behavioral health services: and
Crisis Response planning and follow-up.
Supervises all functions of the department as it relates to staff and operations.
Assist with the planning, implementation, measurement, and attainment of the department goal and objectives.
Analyzes and determines appropriate staffing while ensuring efficiency and maximizing resources.
Supervises the daily operations of the department including interviewing and hiring staff, assigning work, evaluating performance, training, and planning work schedules.
Monitors, orders, and maintains stock of department supplies and equipment.
Orients and trains staff in policies and procedures.
May perform all duties of the department as required.
May assist in budget preparation.
Knowledge / Skills / Abilities
Ability to perform the essential functions of the job as outlined above.
Demonstrated organizational, human relations and effective communication skills.
Ability to orchestrate multiple tasks simultaneously.
Qualifications
Qualifications Required
- Three years of experience in a related area, or equivalency, with one of those years in a supervisory capacity.
Licenses Required
Current RQI Healthcare Provider eCredential through the University of Utah Health RQI system. The eCredential is to be obtained within 30 days of hire.
One of the following
Current license to practice as a Clinical Mental Health Counselor in the State of Utah.
Current Licensed Clinical Social Worker (L.C.S.W.) certificate for clinical practice in the State of Utah.
Current license to practice as a Registered Nurse in the State of Utah, or obtain one within 90 days of hire under the interstate compact if switching residency to State of Utah. Must maintain current Interstate Compact (multi-state) license if residency is not being changed to Utah.
Current license to practice as a Certified Social Worker in the State of Utah.
Current Board Certified Behavioral Analyst Certificate
Current licensure as a Psychologist in the State of Utah.
* Additional license requirements as determined by the hiring department.
Qualifications (Preferred)
Working Conditions and Physical Demands
Employee must be able to meet the following requirements with or without an accommodation.
- This is a sedentary position in an office setting that may exert up to 10 pounds and may lift, carry, push, pull or otherwise move objects. This position involves sitting most of the time and is not exposed to adverse environmental conditions.
Physical Requirements
Listening, Sitting, Speaking, Walking
Multi-lingual Candidates Welcomed
To inquire about this posting, email: careers@hsc.utah.edu
EEO Statement
University of Utah Health Hospitals and Clinics, a part of The University of Utah, values candidates who have experience working in settings with students from diverse backgrounds and possess a strong commitment to improving access to higher education for historically underrepresented students.
Individuals from historically underrepresented groups, such as minorities, women, qualified persons with disabilities and protected veterans are encouraged to apply. Veterans’ preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities.
University of Utah Health Hospitals and Clinics, a part of The University of Utah, is an Affirmative Action/Equal Opportunity employer and does not discriminate based upon race, ethnicity, color, religion, national origin, age, disability, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, pregnancy-related conditions, genetic information, or protected veteran's status. The University does not discriminate on the basis of sex in the education program or activity that it operates, as required by Title IX and 34 CFR part 106. The requirement not to discriminate in education programs or activities extends to admission and employment. Inquiries about the application of Title IX and its regulations may be referred to the Title IX Coordinator, to the Department of Education, Office for Civil Rights, or both.
To request a reasonable accommodation for a disability, please contact the University of Utah Health Hospitals and Clinics Human Resources office at 801-581-6500.If you or someone you know has experienced discrimination or sexual misconduct including sexual harassment, you may contact the Director/Title IX Coordinator in the Office of Equal Opportunity and Affirmative Action:
Sherrie Hayashi
Director/ Title IX Coordinator
Office of Equal Opportunity and Affirmative Action (OEO/AA)
383 University Street, Level 1 OEO Suite
Salt Lake City, UT 84112
801-581-8365
oeo@utah.edu
Online reports may be submitted atoeo.utah.edu/
For more information: https://www.utah.edu/nondiscrimination/
The University is a participating employer with Utah Retirement Systems (“URS”). Eligible new hires with prior URS service, may elect to enroll in URS if they make the election before they become eligible for retirement (usually the first day of work). Contact Hospitals and Clinics Human Resources at (801) 581-6500 for information. Individuals who previously retired and are receiving monthly retirement benefits from URS are subject to URS’ post-retirement rules and restrictions. Please contact Utah Retirement Systems at (801) 366-7770 or (800) 695-4877 or Hospitals and Clinics Human Resources at (801) 581-6500 if you have questions regarding the post-retirement rules.
This position may require the successful completion of a criminal background check and/or drug screen.
Requisition Number 65573
Reg/Temp Regular
Employment Type Full-Time
Shift Day
Work Schedule Sun-Tue 1400-0200
Clinical/Non-Clinical Status Clinical
Location Name Huntsman Mental Health Institute (HMHI)
Workplace Set Up On-site
City SALT LAKE CITY
State UT
Department HMH ENT 93F MOBILE CRISIS
Category Social Services
Workplace Set Up On-site