Job Information
WORLD CLASS CONCEPTS, LLC Property Manager in SAINT ROBERT, Missouri
Responsibilities Include but not limited to: Build strong, sustainable relationships existing client contacts and establish new contacts. Show desire to forge connections, build trust and manage long-term relationships Utilize web-based tools to manage a database of customers and prospects. Field inbound customer service calls and return missed calls same business day. Educate customers about our property management and tenant placement services when necessary Utilize a CRM to manage and contact prospects Addresses customer complaints regarding management processes. Works with prospective clients on Management Takeover process (gathering necessary contacts, leases, and keys). Maintains a working knowledge of all documents and agreements. Maintain growth initiatives and meet growth targets on a quarterly basis. Answer customer questions regarding their account and solve any problems they are having using high-performing customer service skills. Enforce all lease terms and issue lease violations as needed. File evictions on severely delinquent accounts as needed. Manage an ACH payment system used for rent making payments. Assist with HOA Rules and Regulations compliance. Liaison with FLW JAG Office Receives monthly rental payments and records them in management software. Prepares bank deposit slips.