Facebook Strategic Partner Manager, Researchers in Saint Paul, Minnesota
Facebook's mission is to give people the power to build community and bring the world closer together. Through our family of apps and services, we're building a different kind of company that connects billions of people around the world, gives them ways to share what matters most to them, and helps bring people closer together. Whether we're creating new products or helping a small business expand its reach, people at Facebook are builders at heart. Our global teams are constantly iterating, solving problems, and working together to empower people around the world to build community and connect in meaningful ways. Together, we can help people build stronger communities - we're just getting started.
Academic Partnerships is a new and forming team focused on building relationships within the academic community and finding solutions to enable research on Facebook or with the data for which we are stewards. They support the academic community in conducting most critical research concerning Facebook products including their impact on people and society. Within Academic Partnerships, the Researcher & Academic Partnerships team will work closely with researchers and associated academic institutions to onboard, manage, educate, and explore new opportunities to strengthen our researcher platform, api, and dataset offerings.As a Strategic Partner Manager, you will execute on scaled partnerships strategies to engage hundreds to thousands of researchers, manage set internal goals, and drive influence across a large group of internal and external stakeholders. This role requires you to become an expert of the research platform, taking ambiguous partner and operation problems and creating clear solution paths, managing large groups of stakeholders from cross functional teams, scaling our partnerships strategy, and telling the stories of our partners. Over time you will build lasting relationships with internal colleagues and external partners, enabling you to execute rapidly across product and research objectives.
Execute partner strategy to support Researchers (and associated Universities) across the Research Platform API & dataset offerings
Build new frameworks to scale support and relationships with a large number of strategic research partners
Develop, plan and execute programs with researchers that help them achieve their research objectives via new api or dataset offerings and adoption of those offerings
Evangelize the research platform and policies with current and potential researcher partners
Gather and analyze large amounts of information quickly in order to solve ambiguous problems and drive decision-making effectively with Facebook executive teams
Manage KPIs (e.g., onboarding targets) and create new strategies build trust with this researcher community
Collaborate and communicate across large cross-functional teams and influence decision-making within leadership audiences
Work closely with members of product, engineering, policy, communications, legal, finance, human resources (among others) to execute, improve processes, and identify opportunities for improved efficiency
5+ years of relevant work experience in partnerships, business development, product management, developer platforms, policy, research, and/or technology/internet media industry
Proven track record of reaching and exceeding partner growth and/or partner net promoter score
Experience in partner advocacy, expectation setting, collecting actionable insights, and adoption of product
MBA and/or other advanced degree
Advanced knowledge in the space of academia, research, policy, and/or platform development
Experience working with or in support of diverse researcher communities
Effective communication and interpersonal skills to manage across and up
Experience in designing scaled partner growth programs to upskill and/or educate on key topics
Equal Opportunity: Facebook is proud to be an Equal Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Facebook is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at firstname.lastname@example.org.