Job Information
Apex Systems Inc Iphone Support - 2026496 in Saint Louis, Missouri
"Job#: 2026496 Job Description: Apex Systems is looking for a iPhone Support Specialist to join one of our clients in the St. Louis area.Onsite daily in St. Louis12 month contract with potential to convertJob DescriptionUnder general supervision, responds to and supports all voice technical control hardware and software issues. Responsible for participating in voice infrastructure design and planning for assigned facility.Daily ResponsibilitiesWill support the Cellular Admin team in smartphone (primarily iphone) support, GME resident assistance, and general duties as assigned.Technical Skills:Intermediate customer service experience - 1 year, intermediate iphone/smartphone experience - 1 year, basic MDM (Airwatch) experience - 1 year.Personal Traits:-Customer service focused-Ability to work autonomously - self managing-Highly organized-Ambitious-High Energy-Excellent problem solving, analytical skills, and critical thinking-Excellent ability to assess the situation or event, relate it to other similar events which have occurred previously to correct-Technical aptitude -Excellent ability to learn, understand and then disseminate the information of a technical nature-Highly self-motivated-Skilled communicator - written and verbal-Strong time management skills-Excellent documentation traits-Be able to make sound decisions for troubleshooting based on the data collectedMust Haves for this position:iPhone experience, MDM (Airwatch) experience, Customer Service experience, Healthcare experience, and Large organization experience.EEO EmployerApex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at [emailprotected] or 844-463-6178. Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.VEVRAA Federal ContractorWe request Priority Protected Veteran and Disabled Referrals for all of our locations within the state.We are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic. The EEO is the Law poster is available here.https://www.eeoc.gov/eeo-policy-statement